Service Excellence
Business Coaching for Home Services
What big idea will you and your team take from this training series: "True cost calculator. The chance to show the client the chances of savings will be important to me."
What did you like most …
What big idea will you and your team take from this training series: "How to present myself to the customer."
What did you like most about this training series: "Details on techniques."
Big Idea: Reading people's profiles and using my knowledge on how to deal with that personality.
Liked Most: The ability to discuss ideas with other people.
What big idea will you and your team take from this training series: "Real reason I do what I do!"
What did you like most about this training series: "Educate. Lead. Be happy and help others to be …
What big idea will you and your team take from this training series: "Roleplay until it becomes an unconcious action."
What did you like most about this training series: "This reassures me that we …
What big idea will you and your team take from this training series: "Picture Book Pricing"
What did you like most about this training series: "Benefits of what was discussed coming from someone …
What big idea will you and your team take from this training series: "Role Play, Personality Traits"
What did you like most about this training series: "Terry connects well with his students."
What big idea will you and your team take from this training series: "How to show value."
What did you like most about this training series: "The entire presentation."
What big idea will you and your team take from this training series: "We will be implementing the goal board. We will be changing our options guide."
What did you like most about this training …
Big Idea: Personality types
Liked Most: Terry’s excitement and topic knowledge
What big idea will you and your team take from this training series: "Learning to present to different personalities."
What did you like most about this training series: "How natural the …
What big idea will you and your team take from this training series: "My image"
What did you like most about this training series: "Understanding what the client needs."
What big idea will you and your team take from this training series: "Getting more focused on goal setting."
What did you like most about this training series: "Learning specific training for my …
What big idea will you and your team take from this training series: "PRESS PLAY & training techs"
What did you like most about this training series: "As a partner in the business, all the …
What big idea will you and your team take from this training series: "The tools learned will be put into play when I get back."
What did you like most about this training series: "The interaction …
What big idea will you and your team take from this training series: "Let the client decide for themselves, just guide them."
What did you like most about this training series: "The way Terry goes …
What big idea will you and your team take from this training series: "Goals, PRESS PLAY steps"
What did you like most about this training series: "Role playing in groups."
What big idea will you and your team take from this training series: "I will be using the 6 steps to settle the client's anxiety."
What did you like most about this training series: "Personality …
What big idea will you and your team take from this training series: "Taking my time on each service call."
What did you like most about this training series: "How much you care about your team."
What big idea will you and your team take from this training series: "Role Playing"
What did you like most about this training series: "Having time for questions & answers."
What big idea will you and your team take from this training series: "Relationship building techniques."
What did you like most about this training series: "Learned how to recognize different …
Ray Myers is an owner of an HVAC Independent Contracting Company called Sierra Air Service located in Austin, TX. Ray Myers was kind enough to provide the Service Excellence Training team with the …
What big idea will you and your team take from this training series: "Terry taught us ways to improve on executing a call more successfully."
What big idea will you and your team take from this training series: "True cost of keeping the old system."
What did you like most about this training series: "Small class."
