Training and Consulting Serving the Trades Since 2011

Blog

Thomas Garofano, HVAC Technician, gets energized and motivated from training

By Todd Liles May 23, 2012 Thomas Garofano, HVAC Technician, gets energized and motivated from training
What big idea will you and your team take from this training series:

“True cost calculator. The chance to show the client the chances of savings will be important to me.”

submitted in class – May 23, 2012

Thomas Garofano is a technician for an HVAC Independent Contracting Company called 2nd Wind Heating & Air located in Columbia, SC.  Thomas Garofano was kind enough to provide the Service Excellence Training team with the wonderful video testimonial from above about his experience as a technician at Service Excellence Training’s classroom training event.  As all technicians that have been in training classes know, it is important to enjoy the material as well as get positive energy from the trainer.  Thomas Garofano explained that Service Excellence Training’s training series provided both.  After his experience at the training series, this is what Thomas had to say, “I highly recommend this class.  Terry is an unbelievable person, his energy gets you motivated and you pick up a lot of things that you thought you knew but you really forgot.”

Here at Service Excellence Training we love hearing our independent contractors get motivated, excited, and inspired from the training material and tools that we train them on.  When we see technicians, like Thomas Garofano, feel confident to excel in their industry then it propels us onward to create the greatest training series possible!

Thomas also provided the Service Excellence Training team with some written statements about his experience at the training series.  These statements will explain the big idea that Thomas will take with him from this training series, the aspect that he liked most about the training series, and they will answer the question “Why should I use Service Excellence Training to train my team?” for HVAC, Plumbing, Electrical, Sales, Service, CSR, and Dispatcher Training.

What big idea will you and your team take from this training series:

“True cost calculator. The chance to show the client the chances of savings will be important to me.”

What did you like most about the training series:

“The energy from morning till afternoon you feel involved in a great & fun atmosphere.”

Contact Us
  • I'd like to receive updates and information about:

What SETs Us Apart?

Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

Proven Results

Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

Personalized Training

Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

Prioritizing People

We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.

Success Stories

I've increased my sales from $250,000 a year to over $400,00! This really works.

-Scott Putman, Putman Plumbing

Success Stories

Over $2,400,000 in sales my second year after training with SET!

-Chris Yanez, Selling Tech

Success Stories

I sold $18,867 on my first call after SET's Press Play for Sales event series!

-Jake Pettit, Selling Tech

Trusted By

142 Cimarron Park Loop, Ste E, Buda, TX 78610
© 2019 Service Excellence Training. All Rights Reserved
Website by Leadhub