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Service Excellence

Service Excellence

Business Coaching for Home Services

Get Started
  • About Us
    • Meet Our Team
    • Contact Us
    • Now Hiring
  • Training
    • Leadership Live
    • Office Hours
    • Standalone Trainings
    • PRESS PLAY Training Series
  • Coaching
    • The Growth Group
    • Your Growth Partner
    • Fix One Thing Sprint
  • Resources
    • Growth Capacity Scorecard
    • Free Guides & Templates
    • Business Tools
    • Newsletter
    • Articles
    • Podcasts
      • Windshield Time
      • Todd Liles & The Wizard of Ads
      • The $100 Million Mindset
  • Pricing
Get Started

  • About Us
    • Meet Our Team
    • Contact Us
    • Now Hiring
  • Training
    • Leadership Live
    • Office Hours
    • Standalone Trainings
    • PRESS PLAY Training Series
  • Coaching
    • The Growth Group
    • Your Growth Partner
    • Fix One Thing Sprint
  • Resources
    • Growth Capacity Scorecard
    • Free Guides & Templates
    • Business Tools
    • Newsletter
    • Articles
    • Podcasts
      • Windshield Time
      • Todd Liles & The Wizard of Ads
      • The $100 Million Mindset
  • Pricing

Get Started
Chris Elmore teaching a Service Excellence class

Training

Built for the Trades. Designed for Results.

This isn’t theory. This is training that sticks.

We’ve worked with hundreds of home service companies across HVAC, plumbing, electrical, and beyond, and we know what works in the real world. Our training delivers fast, repeatable wins for owners, managers, salespeople, CSRs, and field techs.

Here’s how we help your team level up:

Weekly Live Trainings

Our live sessions are where your team learns how to solve real-world problems in real-time. From leadership to frontline service, we focus on one clear outcome at a time and show your team how to execute it.

  • Leadership Live – Weekly training for owners and managers to lead with confidence.
  • Office Hours – Join a live Q&A with coaches to troubleshoot issues and receive personalized guidance.
  • Tech, Sales, and CSR Skills Training – Proven systems and word-tracks that boost tickets and customer satisfaction.

Start Small or Go All-In

Whether you need a comprehensive leadership track or just a single topic, such as pricing, performance pay, or call handling, we offer standalone training modules that are ready when you are.

Explore topics like:

  • Pricing and Gross Margin Control
  • Call Center Conversion
  • Service Call Execution
  • Performance Pay Systems
  • Building Accountability into Daily Routines

Everything You Need, Nothing You Don’t

Your team won’t be sitting through hours of fluff. We focus on actionable takeaways your people can use today. And every training is backed up with ready-to-use tools and resources inside The Growth Library.

Or choose to:

  • Browse Standalone Trainings
  • See Real Results from Clients
From the desk of Todd LilesFree · Every Tuesday · 5-minute read

Your business is leaking money… somewhere.

Todd breaks down one real problem owners face… and how to fix it.

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Service Excellence

142 Cimarron Park Loop, Ste E
Buda, TX 78610

(512) 333-4133

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Who We Serve

  • Home Service Businesses
  • HVAC Businesses
  • Plumbing Businesses
  • Electrical Services Businesses
  • Pest Control Businesses
  • Foundation Repair Businesses
  • Handyman Service Businesses
  • Restoration Service Businesses

Coaching & Training

  • PRESS PLAY Training Series
  • Your Growth Partner
  • The Growth Group
  • Fix One Thing Sprint

About

  • About Us
  • Contact
  • Meet Our Team
  • Now Hiring

Resources

  • All Resources
  • The Growth Library
  • Blog
  • Podcasts

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