Turn Unsold Estimates Into Booked Jobs
You quoted the job three weeks ago. It was a good call. Your tech ran the diagnostic, found the real issue, and presented the options the way he should. The homeowner looked at the numbers, nodded …
HVAC technician
The Underperforming Technician You Won’t Fire (And What It’s Costing You)
You already know who it is. You’ve known for months. Maybe longer. He’s been with you since the early days. Back when the company was smaller, scrappier, and everything felt personal. He …
How to Stop Losing Customers to Competitors After the Job Is Done
You were driving across town when you saw it. A competitor’s truck, parked in a driveway you recognized. It took a second to place it… then it landed. That was one of yours. A good customer. …
Why Hiring Too Fast Is the Most Expensive Mistake in Home Service
It was the third week that the schedule had been underwater. Your remaining techs were running ten-hour days. Calls were getting pushed to next week. One customer left a review that used the word …
How To Get A High Paying Job After Trade School
You started trade school with the end goal in mind: to start your career as a plumber, HVAC tech or electrician. However, you may have heard how difficult it is to find a job after graduation. This …
VIDEO: The 5 Objections
There are 5 Core Objections that you will have to address as a CSR, Tech, or Sales Pro. This short video teaches you the reason the objection occurs, and how to address the concerns. You will learn …
How To Guarantee to Almost Die in a Basement
When I was a tech, I loved working on oil furnaces and boilers. I know that sounds strange but I did. I loved it. I got to use “real” tools with some heft, like wrenches. I could see …
HOW TO USE A SCOREBOARD TO PUSH RESULTS
Scoreboards have a very powerful psychological effect. This video discusses how to use scoreboards to drive results for your hvac service techs, plumbers, electricians, and salespeople. I want to know …
THE RUSH-HOUR TRAFFIC CLOSE
The Rush-Hour Traffic Close is a great sales close for service technicians and sales professionals. As a service plumber, electrician, or HVAC tech you know it takes willpower to work past five. Many …
How to stay off the nightly news
Sales leads are an essential component of an HVAC business. There is no denying that you need them, and can’t do business without leads. There is also no denying that poor lead setting …
6 keys that will transform your training sessions
Have you ever left a training session feeling like it was just wasted time? How about that one where you felt like you had just been through a BEAT DOWN session!? I remember walking away from …
3 reasons why you should do side jobs
Are you a technician or plumber that has been considering taking on “side jobs”? Side jobs are a great way to earn extra money as a technician. There are many clients that will gladly have you …
Why you choose Talent over Passion for a career choice
Do you choose Passion or Talent for a career choice? There is a movement in America that says, “You should follow your passion! You can be whatever you want to be.” It is that same movement that …
The 7 Sales Lessons of Dori
I often use movie clips and references in my Sales Training sessions. A movie clip can draw you into the scene, and quickly communicate a message. One of my favorite Sales Movies is …
Mike Albritton Testimonial
Mike Albritton is in sales and marketing for an HVAC Independent Contracting Company called Harrell King Heating & Cooling located in Bainbridge, GA. Mike Albritton was kind enough to provide the …
Ashley King Testimonial
Ashley King is a technician at an HVAC Independent Contracting Company called Harrell King Heating & Cooling located in Bainbridge, GA. Ashley King was kind enough to provide a video testimonial …
Jesse Wright Testimonials
Jesse Wright is a technician for an HVAC Independent Contracting Company called 72 Degrees of Hickory located in Hickory, NC. Jesse Wright was kind enough to provide the wonderful video testimonial …
ATP 002 – Settling Client Anxieties
Anxiety can be one of the biggest reasons that your sales are suffering. Your client buys purchases your services when they feel comfortable with you.
In this podcast, we are going to explore …
Bill Johnson Testimonial
Big Idea: "Setup and use incentive programs in company to guide growth."
Liked most: "Provided real world experience showing the possible results of putting these programs together and following …
Kyle Smith Testimonial
What big idea will you and your team take from this training series: "Communicate better."
What did you like most about the training series: "Very loud and clear."
Greg DeFontes Testimonial
What big idea will you and your team take with you from this training series: "Realizing my value, and the cost of business."
What did you like most about this training series: "Understanding the …
Michael Swann Testimonials
What big idea will you and your team take from this training series: "Reading client's personalities for a better approach."
What did you like most about this training series: "Terry & Todd made …
Michael Curles Testimonials
What big idea will you and your team take from this training series: "Club sales, goals"
What did you like most about this training series: "Role Playing and time spent going over material."
Hai Chau Testimonial
What big idea will you take with you from this training series: "Set goals and write things down."
What did you like most about this training series: "The passion and interaction of the …
