Anxiety can be one of the biggest reasons that your sales are suffering. Your client buys purchases your services from your independent contracting company when they feel comfortable with you.
In this podcast, we are going to explore the methods to settling client anxieties. These are great tips for anyone in the residential contracting trades inside their independent contracting companies as a:
- Plumber
- Electrician
- HVAC Technician
- HVAC Salesperson
The Podcast Notes are taken from the Service Excellence Training’s, The PRESS PLAY Training Series Program
The PRESS PLAY Training Program is a 3 Day Training Event designed to increase your:
- Average Sale
- Tech Generated Leads
- Service Agreement Conversion
Pearl of Wisdom:
“If you need wisdom, ask our generous God, and he will give it to you. He will not rebuke you for asking. But when you ask him, be sure that your faith is in God alone. Do not waiver, for a person with divided loyalty is as unsettled as a wave of the sea that is blown and tossed by the wind. Such people should not expect to receive anything from the Lord.”
James 1: 5-7
Wisdom is there for the taking. Let that motivate you to live a life of wisdom.
3 Points of Anxiety:
These are the same sources of anxiety that influence clients and and anyone else. Learn how to settle client anxieties so that you can assist them in the decision making process.
- Can the plumber fix my problem?
- How long will this air conditioning technician take to make my repairs?
- How much will this electrician charge me for my repairs?
These client anxieties are settles by addressing each of these concerns using the following:
- A strong credibility statement
- A clear agenda
- Addressing pricing concerns up-front
[…] The bottom line is that art exists when you feel it in your gut, and you do it with purpose. HERE IS SOME OF MY PROFESSIONAL ART. […]