What big idea will you and your team take from this training series:

“How to present myself to the customer.”

submitted in class – May 23, 2012

Timothy Belcher is a technician for an HVAC Independent Contracting Company called 72 Degrees Heating & Air located in Sanford, NC.  Timothy Belcher was kind enough to provide the Service Excellence Training team with the video testimonial from above about his experience as a technician at Service Excellence Training’s classroom training event. As all brand new HVAC technicians, like Timothy, know, it is important to cling to all the new and useful information in order to become successful as a technician.  After his experience at the training series, technician Timothy Belcher had this to say about his experience at the training series, “I am new to the industry and everything about this class has helped me become successful in the business.”

Here at Service Excellence Training we love to see our independent contracting technicians grow to be successful in the industry.  When we see that our training works to inspire, grow confidence, and develop sales and service skills.  The Service Excellence Training team loves helping our independent contractors turn their learning into earning!

Timothy Belcher also provided the Service Excellence Training team with some great written answers about his experience at the training series.  These statements will explain the big idea that Timothy will take from this training series, the aspect that he liked most about the training series, and they will answer the question “Why should I use Service Excellence Training to train my team?” for HVAC, Plumbing, Electrical, Sales, Service, CSR, and Dispatcher Training

What big idea will you and your team take from this training series:

“How to present myself to the customer.”

What did you like most about this training series:

“Details on techniques.”