Membership Programs

Business Coaching

Accountability Program

If you need help making your business goals a reality, then The Accountability Program is for you.

As a member, you’ll leverage our comprehensive business planning and consulting to guide your company to record breaking growth. You will get real time training for your entire tech, sales, customer service, and management team. You will also get LIVE one-on-one consulting session designed to implement your business plan into a reality.

Lock in Your Key People

Team Members

Empower your team members with expert training, powerful learning resources and a clarified company culture.

Clients

Want clients for life? Real time coaching will help you and your team gain more clients and increase customer satisfaction.

Training

Team members that receive great training are more loyal. Boost your team member retention with our training programs.

Increase Your Key Results

Service Agreement

Service Agreements boost client retention and seasonal slow-downs. We'll show you how to ethically convert open service calls into agreement clients.

Sale Averages

Your techs and sales team will close more calls and have a higher average ticket with our ethical principle based training.

Lead Conversations

More leads equal more growth. We'll teach you how to find and secure more leads and raise conversion rates.

Establish your Key Standards

Your Mission

Part of a successful business is a clear mission. We'll work to develop and achieve your company mission.

Your Brand

Authentic and consistent branding is more important than ever. Our coaching can sync up and streamline your brand.

Your Systems and Procedures

We'll help you define your systems and procedures, leading to a more consistent and successful workflow.

Coach Perspective

Kerry’s Coaching Comments

“I truly enjoy coaching and challenging owners who are thought leaders in the service industry. It is exciting to impact an owner’s thinking and watch them grow their business to record breaking revenues and change the future for their family.

As a coach, I have gained so many new friends and helped them implement more effective action plans. Gaining the trust of owners is key to holding them accountable to achieve their goals and business growth.

Coaching, consulting, and training doesn’t feel like work. It is an honor and a privilege.”

- Kerry Webb

Customer Perspective

Arnold Electric joined SET in 2017

“When Elmore and Brandon came out the first time I was completely stressed. I was inches away from shutting my business down. My stomach constantly hurt, and I had two containers of tums on my desk. In just two years I’ve gone from stressed out to excited! My business is growing and we are making double digit profits! I don’t have those tums on my desk anymore.”

- Jack Arnold (Owner of Arnold Electric)

Service Excellence Training can help you succeed and earn the Profits you deserve!

If you are interested in becoming a new member of The Accountability Program

Let's Talk

What SETs Us Apart?

Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

Proven Results

Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

Personalized Training

Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

Prioritizing People

We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.

See What We Can Do For You