Electrical Services Business Coaching

Your customer service representatives make a large impact on your bottom line. However, many CSRs aren’t properly trained or given the tools they need to excel in their position. Our programs will see that call close rates are increased to 90% or higher and technicians are dispatched to the right service calls. You will immediately see the results of our programs reflected in your revenue, and we’ll make sure it stays that way over time. When you empower your CSRs, you empower your whole business.

Our expert trainers have years of experience in the electrical industry, so we understand the unique challenges of residential electricians. We’ll help you establish your pricing system and diagnostic tools. We’ll then train your electricians how to use the system efficiently and how to ethically raise ticket values by going beyond the initial finding. With our training and thorough business plans, your company will soon meet your revenue and profit expectations.

A knowledgable sales team is a fundamental aspect of your company’s success. With our training, your sales staff will become masters at lead generation and closing. In fact, our methods have been proven to raise sales close rates to 90% or more on referral leads and 60% or more on high ticket marketed leads. The sales team will learn how to reduce discounts and giveaways to increase profits while still closing at a high average. For a boost to your bottom line, get your sales team the expert coaching and training they deserve.

No one has the power to inspire hard work quite like a good manager. When you have hard workers, you have happy clients and higher sales. Our coaching and training programs will give managers the skills and techniques they need to reach their leadership potential. They will learn how to recruit quality employees – even in a competitive job market. With our managerial programs, your managers will bring new life and energy to their work and your electrical company.

If you want to fix below average sales or stagnation at your company, expert coaching from our experienced trainers is just the jump start your electrical company needs. We’ll identify problems you have with your pricing models, service system, and company forecasts. Then we’ll stand by you as we work together to make plans and set them in motion. We’ll increase customer satisfaction by improving company culture and by thoroughly training employees. With our coaching and training programs, your goals will become a reality.