Roofing Business Coaching

When potential clients call, your customer service representatives become the face of the company. Oftentimes, they don’t have the resources needed to reach their full potential. With our training, CSRs will have what it takes to close more calls, gain more clients and increase customer satisfaction. They will be given the know how to gain clients during growth slowdowns and to dispatch the right technicians to the right jobs. Give the face of your company a makeover with our intensive coaching programs.

With years of experience in the roofing industry under our tool belts, we know business tends to rely on stormy weather. Once you go with SET, your business will no longer be reliant on insurance claims and bad weather. We’ll teach your technicians how to up ticket values with the creation of a profitable service department. They’ll learn ethical ways to boost big ticket replacements as much as one in every six service calls. To get started growing your business, enroll your technicians in our intensive training programs.

Sales representatives are often underutilized when it comes to raising profits. Our principle-based approaches are proven to raise closed referral leads by 90% or more and close marketed leads by 60% or more. We’ll show your sales team how to close more deals and gain more clients without the use of giveaways or discounts that can have an impact on your bottom line. With our sales training, your sales representatives will be prepared to turn more revenue while maintaining ethical standards.

Talented managers are important for your roofing business, but managers often don’t have the training they need to achieve true success. Our coaching will teach managers important leadership skills to boost overall team performance and reduce wasted energy and resources. We’ll set key performance indicators and help the managers achieve them. If you’ve ever had problems with hiring, we’ll help managers set up a recruiting system that prevents manpower lag. Our coaching will rejuvenate the company – on both an employee and customer level.

Your roofing business is your passion, and you want to see it succeed. We help by identifying areas of potential in your company and creating and executing plans to cater to that potential. You’ll soon implement quarterly and annual tracking and reviews. We’ll guide you through business models and plans while setting a new and improved company culture. With our coaching and consulting, your business will achieve a new standard of quality that stands out against your competition.