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Edward Hernandez HVAC Technician, gives testimonial on learning for the future

By Todd Liles April 25, 2012 Edward Hernandez HVAC Technician, gives testimonial on learning for the future
What big idea will you and your team take from this training series:

“Goals, PRESS PLAY steps”

Submitted in class – April 25, 2012

Edward Hernandez is a technician for an Independent Contracting Company called Comfort Tech located in Del Rio, TX.  Edward Hernandez was kind enough to provide the wonderful video testimonial from above about his experience as a technician at Service Excellence Training’s classroom training event.  Great technicians, like Edward, know the importance of engaging and useful training.  This is what technician, Edward Hernandez, had to say about his experience at the training series, “The most important thing that I learned here was how to speak to the client.  Every thing was right on the dot.  All your questions are going to be answered and even when you’re out in the field you’ll be able to refer to your book and find what you need.”

Here at Service Excellence Training team, we love to see this kind of motivation from our independent contractors whether technicians, CSRs, dispatchers, owners, and managers.  The entire Service Excellence Training team, love helping you and your team turn your learning into earning!

Edward Hernandez also provided the Service Excellence Training team with some wonderful written answers about his experience at the training series.  These statements will explain the big idea that Edward will take from this training series, the aspect that he liked most about this training series, and they will answer the question “Why should I use Service Excellence Training to train my team?” for HVAC, Plumbing, Electrical, Sales, Service, CSR, and Dispatcher Training.

What big idea will you and your team take from this training series:

“Goals, PRESS PLAY steps”

What did you like most about this training series:

“Role playing in groups.”

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Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

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Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

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Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

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Success Stories

I've increased my sales from $250,000 a year to over $400,00! This really works.

-Scott Putman, Putman Plumbing

Success Stories

Over $2,400,000 in sales my second year after training with SET!

-Chris Yanez, Selling Tech

Success Stories

I sold $18,867 on my first call after SET's Press Play for Sales event series!

-Jake Pettit, Selling Tech

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