Gary Ward, HVAC Owner, speaks on training with honesty and integrity

What big idea will you and your team take from this training series:

“Terry taught us ways to improve on executing a call more successfully.”

Submitted in class – April 25, 2012

Gary Ward is an owner for an HVAC Independent Contracting Company called Gary’s Heating & Cooling located in Amarillo, TX.  Gary Ward was kind enough to provide the wonderful video testimonial from above about his experience at for Service Excellence Training’s classroom training event.  As all great owners, like Gary, know it is so important to have high morale values inside your independent contracting company. That is exactly what Gary Ward felt that he got from his experience at the training series.  This is what Gary had to say after this experience at the training series, “The class has been very interesting and very educational.  The lessons learned are very important to me because they all follow a pattern of honesty and integrity.  So if you want to make a good living in the heating and air conditioning industry and do it without pressure, do it with honesty, do it with integrity- the things you learn here will be exactly that.”

Here at Service Excellence Training, we love hearing this kind of motivation from our independent contractors. The entire Service Excellence Training team loves helping you and your team turn learning into earning!

Gary also provided the Service Excellence Training team with some wonderful written answers about his experience at the training series.  These statements will explain the big idea that he got from the training series and they will answer the question “Why should I use Service Excellence Training to train my team?” for HVAC, Plumbing, Electrical, Sales, Service, CSR, and Dispatcher Training.

 What big idea will you and your team take from this training series:

“Terry taught us ways to improve on executing a call more successfully.”