What big idea will you and your team take from this training series:

“Taking my time on each service call.”

Submitted in class – April 25, 2012

Gilbert Sanchez is a technician for an HVAC Independent Contracting Company called Comfort Tech located in Del Rio, TX.  Gilbert Sanchez was kind enough to provide the wonderful video testimonial from above about his experience as a technician at Service Excellence Training’s classroom training event.  As long time technicians, like Gilbert Sanchez, know it is so important to never stop learning even when you feel like you’re a success in your field.  This is what Gilbert had to say about his experience at the training series, “One of the things that I’ve learned in class today is that when you think you know it all, there is so much room for improvement.  Come to this class and make an investment on it!  By caring a lot more for your employees (getting them trained) they will go the extra step for you.”

Here at Service Excellence Training, we love hearing this of excitement and enthusiasm in our independent contractors, whether technicians, managers, owners, CSRs, or dispatchers.  The entire Service Excellence Training team loves helping you and your team turn your learning into earning!

Gilbert also provided the Service Excellence Training team with some wonderful written answers about his experience as a technician at the training series.  These statements will answer the big idea that Gilbert will take from this training series, they will explain the aspect that he liked most about this training series, and they will answer the question “Why should I use Service Excellence Training to train my team?” for HVAC, Plumbing, Electrical, Sales, Service, CSR, and Dispatcher Training.

What big idea will you and your team take from this training series:

“Taking my time on each service call.”

What did you like most about this training series:

“How much you care about your team.”

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