Darryl Otto Testimonial
What big idea will you and your team take from this training series: "Personality profiling instead of stereotyping."
What did you like most about this training series: "The simplicity of the …
Testimonials
Johnny Knight Testimonial
What big idea will you and your team take from this training series: "SET has me wanting more!"
What did you like most about this training series: "Role Playing"
Quintin Lundy Testimonial
What big idea did you and your team take from this training series: "The insight of your surroundings. You should not let anyone change your character or what you stand for."
What did you like most …
Jason Shadowen Testimonial
Big Idea: I really appreciate being taught the DISC Profile. Understanding my client's personality will be a huge advantage.
Liked Most: Teaching the core values of a true technician, integrity, …
Scott Fabrizio Testimonial
What big idea will you and your team take form this training series: "True cost comparison."
What did you like most about this training series: "The excitment of the trainers. I was nervous at …
Dale Kujawski, HVAC Owner, speaks on growing service department with team training
What big idea will you and your team take from this training series: "Clean up service department. Start a stronger training program."
What did you like most about this training series: "Service …
Nick Green, HVAC Service Technician, gains a wealth of knowledge
What big idea will you and your team take from this training series: "The options guide with multiple plans."
What did you like most about this training series: "It was fun and energetic, but laid …
Arthur Rodriguez, HVAC Manager, speaks on inspiring training with Terry
What big idea will you and your team take from this training series: "The best class of I have ever been to."
What did you like most about this training series: "Terry is inspiring and …
Chris Price, HVAC Technician, speaks on gaining new training tools
What big idea will you and your team take from this training series: "Formulas used in class."
What did you like most about this training series: "Control of class- didn't let class interupt …
Eddie Blanchard, HVAC Owner, explains how training will add to company success
Eddie Blanchard is an owner of an HVAC Independent Contracting Company called 72 Degrees Heating & Air located in Sanford, NC. Eddie was kind enough to provide the Service Excellence Training team …
Kenneth Floyd, HVAC Technician, speaks on how Terry offers something different
What big idea will you and your team take from this training series: "Formulas, entry script, closing script, recommendations."
What did you like most about this training series: "The energy."
Rich Hagberg, HVAC Technician, learns to make a better presentation to clients
What big idea will you and your team take from this training series: "Show clients on paper how much an old system will cost them & using the system snapshot to supplement."
What did you like most …
Ted Arnzen, HVAC Technician, speaks on using training tools in the field
What big idea will you and your team take from this training series: "All the formulas that we were taught to use."
What did you like most about this training series: "How Terry used analogys to …
Thomas Garofano, HVAC Technician, gets energized and motivated from training
What big idea will you and your team take from this training series: "True cost calculator. The chance to show the client the chances of savings will be important to me."
What did you like most …
Timothy Belcher, HVAC Technician, is excited for future success in the HVAC industry
What big idea will you and your team take from this training series: "How to present myself to the customer."
What did you like most about this training series: "Details on techniques."
Jeff Hall, HVAC Manager, speaks on personality profile training
Big Idea: Reading people's profiles and using my knowledge on how to deal with that personality.
Liked Most: The ability to discuss ideas with other people.
Jon McNeece, HVAC Manager, speaks on the value of integrity in business
What big idea will you and your team take from this training series: "Real reason I do what I do!"
What did you like most about this training series: "Educate. Lead. Be happy and help others to be …
Arturo Cardenas, HVAC Manager, gives testimonial on the change in his team’s attitude
What big idea will you and your team take from this training series: "Roleplay until it becomes an unconcious action."
What did you like most about this training series: "This reassures me that we …
Scott Peters, HVAC Manager, speaks on training making a difference in his company
What big idea will you and your team take from this training series: "Picture Book Pricing"
What did you like most about this training series: "Benefits of what was discussed coming from someone …
Dan Peterson, HVAC Owner, speaks on importance of technician training
What big idea will you and your team take from this training series: "Role Play, Personality Traits"
What did you like most about this training series: "Terry connects well with his students."
Andrew Hefner, HVAC Technician, gives testimonial on interactive training
What big idea will you and your team take from this training series: "How to show value."
What did you like most about this training series: "The entire presentation."
Eddie Blanchard, HVAC Owner, speaks on the wealth of training information
What big idea will you and your team take from this training series: "We will be implementing the goal board. We will be changing our options guide."
What did you like most about this training …
Patrick Somers, HVAC Manager, speaks on training confidence in technicians
Big Idea: Personality types
Liked Most: Terry’s excitement and topic knowledge
Dan Ozment, HVAC Owner, speaks on presentation training
What big idea will you and your team take from this training series: "Learning to present to different personalities."
What did you like most about this training series: "How natural the …
