What big idea will you and your team take from this training series:

“Clean up service department. Start a stronger training program.”

submitted in class – May 23, 2012

 

Dale Kujawski is an owner of an HVAC Independent Contracting Company called Honey’s Air located in Salida, CA.  Dale Kujawski provided the Service Excellence Training team with the video testimonial from above about his experience as an owner at Service Excellence Training’s classroom training event.  Learning new skills and training experience is always an important aspect to independent contracting owners, like Dale.  But when you can combine a learning-based training experience with a high-energy classroom, it makes for an unforgettable experience.  Dale Kujawski had this to say about his experience at the training series, “I got more than just a class out of it, we got the energy to get built up.”

HVAC owner, Dale Kujawski also expressed his excitement about our trainers and about  the longterm effects the training will have on his team when he said, “Terry brings a lot to it, as in how to deal with clients. I’m bring my training back to my service techs so they can get excited as well.”  Here at Service Excellence Training, we love to see independent contractors, just like Dale, turn their learning into earning for themselves, their team, and their entire independent contracting company!

Dale Kujawski also provided the Service Excellence Training team with some wonderful written answers about his experience at the training series.  These statements will explain the big idea that Dale will take from this training series, the aspect that he liked most about the training series, and they will answer the question “Why should I use Service Excellence Training to train my team?” for HVAC, Plumbing, Electrical, Sales, Service, CSR, and Dispatcher Training.

What big idea will you and your team take from this training series:

“Clean up service department. Start a stronger training program.”

What did you like most about this training series:

“Service comes from the heart. Do the right thing.”