What big idea will you and your team take from this training series:

“The insight of your surroundings. You should not let anyone change your character or what you stand for.”

 

Submitted in class – September 12, 2012

Quintin Lundy is a manager of an HVAC Independent Contracting Company called Freedom Heating & Cooling located in Bessemer, AL.  Quintin Lundy was kind enough to provide the video testimonial from above about his experience at Service Excellence Training’s classroom training event.  As all involved managers know, it is important to have opportunities to discuss and learn from other independent contractors.  When we bounce ideas and problems off each other, it helps each technician, manager, or owner gain fresh ideas, solutions, or new perspectives.  This is exactly what HVAC manager, Quintin Lundy experienced at Service Excellence Training’s classroom training event.  After his experience at the training series, Quintin said, “We are all able to talk together and able to learn from each other.”

Here at Service Excellence Training, we love creating opportunities from independent contractors in the industries of HVAC, plumbing, and electrical to come together to learn, interact, and brainstorm together as a greater community.  The entire Service Excellence Training team is devoted to helping HVAC, plumbing, and electrical managers, technicians, CSRs, and dispatchers turn their learning into earning!

Quintin Lundy also provided the Service Excellence Training team with some wonderful written statements about his experience at the training series.  Theses statements tell about the big idea that Quintin and his team will take from the training series, what aspect about the training series he liked best, and they will answer the question “Why should I use Service Excellence Training to train my team?” for HVAC, Plumbing, Electrical, Sales, Service, CSR, and Dispatcher Training.

What big idea will you and your team take from this training series:

“The insight of your surroundings. You should not let anyone change your character or what you stand for.”

What did you like most about this training series:

“All speakers were very prepared, knowledgeable, and were able to inform us on things we care about most.”