WHAT WOULD BE YOUR SUPERPOWER?
If you could have any superpower in the world, what would it be?
Plumbing
THE 3 CRITICAL “DON’TS” OF AN INTERVIEW
There is a bad case of poor interviews in our industry. My clients have told me some shocking interview stories. Like the plumber that was smoking as he walked into the building. Or, the hvac tech …
3 Steps from the Single Repair to the Complete Inspection
The most valuable process to a technician is the complete inspection. It assures that the most accurate diagnostic, and accurate recommendations, are given to the homeowner. This leads to a boost in …
The Life Saving Benefits of Inspections
An inspection is one of the best ways to discover the hidden challenges inside of a plumbing, hvac, or electrical system. Finding those hidden challenges will do the following: stop problems before …
The differences between Branding and Selling
There is a lot of confusion over the differences between Branding and Selling. That’s a shame because it’s no secret. Here’s the difference, and what it means to your business:
Why you should tell your clients you are on performance pay
You arrive at the client’s home. Immediately you hear: “You guys try to sell me something every time you come out. Are you guys on some sort of commission pay?” Instead of being ashamed or trying to …
6 power tools every service tech should own
I remember my first trip to buy my service tools. It was awesome! Mike Bellissimo (my boss) walked me into the supply house and said, “Todd’o my boy, you’re not a tech if you …
If I had given up after the first “NO” I wouldn’t be married!
True story! I have been married going on 16 years but it almost didn’t happen. There were major objections given and had I given up after the first no, or 3, we wouldn’t be together today. My wife, …
Be a genius, not a hack
You want to be a genius in the eyes of the client. Think about it! Who doesn’t want a genius doing the diagnostic on her air conditioning system or plumbing system? However, “genius” is not how most …
Your Technicians are Stealing!
Technicians probably don’t even know they are stealing. Some may know but don’t care. I’m going to share with you how a dirty service vehicle steals from your techs, clients, and the business. …
How to win with an irate woman
You are going to have to work with irate women. It is part of the service business. You can’t make it through your career without coming face-to-face with at least one woman that wants to do …
If you build it, they will become clients
Do you feel like you are doing everything you can to build value in your Company and in your solutions? Frustrated by the fact that you continue to lose sales? Are you getting blasted with price …
You must be crazy! I would never pay that much for…
Sometimes the price objection isn’t the real objection. Many times it’s a value objection! Let’s dive right in there. It can be frustrating when you are unable to close the client on …
Is highly trained, drug free, and felon free still the standard for employment?
The highly trained, drug free, and criminal background free employee has been the golden standard of the retail residential contractor for the last 20 years. But is this standard changing? Will the …
What are the top 3 things keeping your team from achieving extraordinary results
What are the top 3 things keeping your team from achieving extraordinary Sales Results? Over the past 8 years I have been Blessed to do something that I love, for a living. I have worked with …
3 reasons why you should do side jobs
Are you a technician or plumber that has been considering taking on “side jobs”? Side jobs are a great way to earn extra money as a technician. There are many clients that will gladly have you …
3 Big Influences that Condition You for Success
The average technician is conditioned for failure. He believes success is a story for someone other than himself. RELATED – Drowning for Success This belief system starts at home, gets …
Ready, SET, PRESS Play
Ready, SET, PRESS Play on this tremendous opportunity. It is go time! We are officially searching for 1-2 Full Time Success Coaches/Trainers. Looking for Superstars willing to shoot for the stars! …
It’s Your Future! Own It!
Wow, that’s a lot of pressure isn’t it? We are starting with a statement that hits you right between the eyes. It makes you own your results. Succeed or Fail, it’s up to you. Man that’s a lot of …
PRESS PLAY for Sales Changed the Game for Garrett Lynn of Aire Serv Tyler!
Garrett Lynn of Aire Serv in Tyler Texas is having amazing success as a HVAC Sales Person. He is attributing much of his recent success to the Training he received while at the PRESS PLAY …
Leading Your Team to Victory!
When visiting with owners of Plumbing, HVAC and Electrical Business’ the conversation tends to revolve around systems and strategies that will drive results. The focus is on vision, strategy, …
IF YOU DON’T TRAIN THEM, THEN THEY JUST MIGHT STAY
I know, you are probably thinking to yourself “What does Thomas mean by that?” Has Thomas hit his head and is this blog the result of a serious head injury? NO, I promise, there is power in …
There’s a $5 Fine For Whining, About Your Small Market!
But Thomas….you don’t understand (sound familiar). There is no way that will work in my small market. There is no way that we can get that pricing in our town. The competitors in this town are cut …
Your Business’ Health Check
For almost all of us there comes a time in our lives when we NEED a regularly scheduled Health Check! Its just a part of life. We do these things proactively to insure a long, healthy and active …
