Service Excellence
Business Coaching for Home Services
Growing a successful independent contracting company relies heavily of the development of client relationships. What is one of the first aspects of relationship building? Remembering client names.
When we work to grow our success, it is important to consider the significance of what we have devoted our life to. How does it help others? Independent contractors work everyday towards a …
Training works beautifully when company teams are excited and ready to receive, learn, and implement new training material. When independent contractors invest in training, they should always …
In this short video clip, Fast Company’s Scott Belsky explains that optimizing your daily routine and work plan is about growing and adding to what already works.
In this short video clip, Connie Podesta (therapist and motivational speaker), asks us two important questions that help determined if we are carrying out life as a truly happy person.
What big idea will you and your team take from this training series: "Personality profiling instead of stereotyping."
What did you like most about this training series: "The simplicity of the …
What big idea will you and your team take from this training series: "SET has me wanting more!"
What did you like most about this training series: "Role Playing"
What big idea did you and your team take from this training series: "The insight of your surroundings. You should not let anyone change your character or what you stand for."
What did you like most …
What big idea will you and your team take form this training series: "True cost comparison."
What did you like most about this training series: "The excitment of the trainers. I was nervous at …
In this great video clip, John Maxwell explains that while communication is important, what really sets us apart as influential people is our ability to connect with other people.
Body language and nonverbal communication is a “language” that is “spoken” by all people whether they realized it or not. Learning to understand body language and respond nonverbally has several …
The obvious attributes of a successful person are qualities such as strong motivation, a positive attitude, an appreciation for hard work, and the ability to lead. But what about failure? Where does …
Prospecting is an important step in the sales process because it grows an HVAC, plumbing, or electrical independent contracting company and their potential clients.
Becoming the best independent contracting company possible requires dedication to and pursuit of attributes that make a superior HVAC, plumbing, or electrical service company. No one that simply …
Maintaining stable client retention is one of the keys to success inside of every HVAC, plumbing, or electrical independent contracting company. While it is important that marketing efforts, …
What big idea will you and your team take from this training series: "Clean up service department. Start a stronger training program."
What did you like most about this training series: "Service …
Overcoming the “No Trust” obstacle centers around service excellence that is provided by dedicated and professional team members. Just like all five of the major obstacles, this obstacle is most …
What big idea will you and your team take from this training series: "The options guide with multiple plans."
What did you like most about this training series: "It was fun and energetic, but laid …
What big idea will you and your team take from this training series: "The best class of I have ever been to."
What did you like most about this training series: "Terry is inspiring and …
What big idea will you and your team take from this training series: "Formulas used in class."
What did you like most about this training series: "Control of class- didn't let class interupt …
What big idea will you and your team take from this training series: "Formulas, entry script, closing script, recommendations."
What did you like most about this training series: "The energy."
What big idea will you and your team take from this training series: "Show clients on paper how much an old system will cost them & using the system snapshot to supplement."
What did you like most …
What big idea will you and your team take from this training series: "All the formulas that we were taught to use."
What did you like most about this training series: "How Terry used analogys to …
What big idea will you and your team take from this training series: "True cost calculator. The chance to show the client the chances of savings will be important to me."
What did you like most …
