Blog

Remember Client Names inside your Independent Contracting Company

By Todd Liles Remember Client Names inside your Independent Contracting Company

Growing a successful independent contracting company relies heavily of the development of client relationships.  What is one of the first aspects of relationship building? Remembering client names.  When Independent contractors make a point to recall and remember the names of their clients, coworkers, networkers, and vendors then it makes a big difference in building trust, rapport, and relationships. These relationships are important for growing client retention which works to grow sales and service excellence inside your HVAC, plumbing, or electrical independent contracting company.

When we work to really remember and recall people’s names it is an act that really stands out and becomes personal and relationship driven.  In this video clip by Fast Company, listen as Bob Gray (memory expert and speaker) explains the keys to building relationships with clients through remembering and recalling names.  We hope you and you independent contracting team glean some great advice and tips on growing client relationships, rapport, and service excellence through the simple act of remembering client names.

Enjoy the tips from memory expert, Bob Gray, on the importance of remembering client names inside your independent contracting company and how this helps build relationships, rapport, and retention inside your HVAC, plumbing, or electrical independent contracting company. Have a wonderful start to the week inside your HVAC, plumbing, or electrical independent contracting company.

 

Service Excellence Training respects the author and/or entity that may be referenced in this blog, but is not affiliated with or endorsed by the author or their relative entities if not specifically stated as being an “official partner.”

-Resource curated by Whitney Stewart of Service Excellence Training

What SETs Us Apart?

Proactive Business Plans

A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.

Proven Results

Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.

Personalized Training

Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!

Prioritizing People

We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.

Success Stories

I've increased my sales from $250,000 a year to over $400,00! This really works.

-Scott Putman, Putman Plumbing

Success Stories

Over $2,400,000 in sales my second year after training with SET!

-Chris Yanez, Selling Tech

Success Stories

I sold $18,867 on my first call after SET's Press Play for Sales event series!

-Jake Pettit, Selling Tech

Success Stories

We have been with Service Excellence Training since 2015 and believe it is an integral part (training, coaching, mentoring) to our overall business model.

-Judy Mueller-Hyde, Director of Operations
Hydes HVAC Company Logo

Trusted By

horizontal red and purpler plumbtite logo
142 Cimarron Park Loop, Ste E, Buda, TX 78610
Join our newsletter
© 2024 Service Excellence. All Rights Reserved
Website by Leadhub