You Get What You Pay For
My first major career purchase as a 22 year old tech were my hand tools. I spent $600 on a test meter, electronic thermometer, handbag, and a set of assorted Klein drivers. [Those are all originals in …
Leadership
4 Steps to creating YOUR Business’s Unique Selling Proposition
A USP, “Unique Selling Proposition,” is a statement to the marketplace about your business. It says, “This is why my business is better than the competition, and this is why you should buy from me.” …
An Interview with Ron Magrini – Boosting Tech Revenue with Focus and Games
In this post I interview Ron Magrini. We discuss several ways to boost tech revenue. The topics range form creating focus to playing games. Ron Magrini is a co-owner of 24 Hour Services in …
How to Fix a Plumbing Company Tagline with Low Self-Esteem
Self-deprecation is a tool used by people with low self-esteem. The idea is, “Join the laugh by being part of it.” When a plumbing company falls into this trap of reflecting …
Why you should stick to your principles; a commentary on Michael Hyatt
I’m a big big fan of Michael Hyatt. Michael writes on the subject of blogging, and leadership. He also is the creator of the theme that I use on my website. Recently on his facebook …
What I learned from playing the bigot character of Archie Bunker
I’m part of a drama team at our church. Periodically, I get asked to play some funny character. I’m not sure why I get asked to play the funny characters. I think I’m pretty …
The Tough Lessons I Learned from a Thief in my Business
A thief in my business stole over $25,000. The worst part was that I never saw it coming.
The Heist Begins
Before Service Excellence Training, I was a minority owner in start-up heating and …
How are communism and socialism different from capitalism?
The conversation was heated. It was a dinner table conversation that turned to politics. They say political conversations never makes for good company, but we all agreed to go there anyway. My …
8 Warning Signs a Tech is About to Quit
Have you had a tech quit at the worst time? Let me ask it another way, “Have you ever been the tech to quit?” There are always plenty of warning signs that a tech is about to quit his …
How Tony Robbins and Shallow Hal Can Change Your Perceptions
“Shallow Hal” is a movie that stars Jack Black. It’s about a guy that only sees the surface beauty of a person. This all changes after Tony Robbins alters his perception. Tony plays a “mind …
How To Ruin Your Day
There is an epidemic of sh*^ty days in the contracting world.
Busy schedules and hectic workloads are keeping good people from having terrific days.
It’s time to have better days. Here are 3 …
How to Repair Your Tech or Salesperson’s Confidence
The confidence of your tech or salespeople is tender. It can easily get bruised.
The problem with bruised confidence is that it leads to poor sales performance.
This post will give you 3 great …
Honor the Veterans
My grandpa "Babe" meant the world to me. He was honest and open about his life during World War II. He was a merchant marine. I will be honoring him this Veteran's Day on The Service Contractor …
$1.1 to $1.75 Million – The 2 Year Results Report on Royal Plumbing
Royal Plumbing has been part of our Accountability Program for the last 2 years. In that time, they have grown from 1.1 Million Dollars in Residential Plumbing to 1.75 Million.
There is no doubt …
Grow Your Plumbing Business by Focusing on Your Ideal Client
Is your plumbing business growing like you want? Are you focused on your "ideal client."
"If you try to be everything to everyone, then you will be nothing to no-one."
Plumbing contractors, …
Why Letting Go of Responsibility Will Grow Your Business
Many business owners have a very difficult time letting go of responsibility. I know I do.
This is in large part because of a desire to control a positive outcome for your clients. You want your …
What’s a Little Pain Compared to Personal Growth?
What's a little pain compared to personal growth? Personal growth, such as facing your fears comes with a few bumps and bruises.
The torture device in the picture is called the "Claim Jumper." …
The Service Contractor’s Dread of Hiring and Firing Employees
If there is one universal task I know contractors dread, it is hiring and firing employees.
Because of this, most companies hold on to the wrong employees too long.
It is estimated that hiring …
How Abacus Plumbing and Cooling Grows by Changing People
Growth is key in any company. Growth serves as one indication of success. But for Alan O'Neill and Abacus Plumbing, success is measured in more than numbers.
How to Win the Recruitment Battle for Good Plumbers and Techs
What do you tell your kids about learning one of the trades, and becoming a plumber or a tech? When that question is asked, most plumbers would say, Don’t do it! Make something of your …
ATP 005 – part 2 of 2: The 5 Mindsets that Destroy Success
The 5 Mindsets that Destroy Success
Part 2 of 2
1. LOW PRICE
2. VICTIM Mentality
3. INTEGRITY
4. INCONSISTENCY
5. DISCIPLINE & ACCOUNTABILITY
How plumbing helped Ed O’Connell overcome adversity – a SRT Event Update
Ed O’Connell is the owner of a Plumbing Company is the San Francisco area. Ed shared one of those stories that is hard to listen to. The things he went through in his early years would have killed …
What makes you hate your work? part1 People
I have done work that I didn’t love. I have done work that I literally hate. It made me sick to my stomach.
At night, I would stress about the next morning. In the morning, I would day dream …
ATP 004 – part 1 of 2: The 5 Mindsets that Destroy Success
The 5 Mindsets that Destroy Success
Part 1 of 2
1. LOW PRICE
2. VICTIM Mentality
3. INTEGRITY
4. INCONSISTENCY
5. DISCIPLINE & ACCOUNTABILITY
