• Skip to main content
  • Skip to header right navigation
  • Skip to site footer
Service Excellence

Service Excellence

Business Coaching for Home Services

Get Started
  • About Us
    • Meet Our Team
    • Contact Us
  • Training
    • Leadership Live
    • Office Hours
    • Standalone Trainings
    • PRESS PLAY Training Series
  • Coaching
    • The Growth Group
    • Your Growth Partner
    • Fix One Thing Sprint
    • Meet Our Team
  • Resources
    • Growth Capacity Scorecard
    • Free Guides & Templates
    • Business Tools
    • Newsletter
    • Articles
    • Podcasts
      • Windshield Time
      • Todd Liles & The Wizard of Ads
      • The $100 Million Mindset
  • Pricing
Get Started

  • About Us
    • Meet Our Team
    • Contact Us
  • Training
    • Leadership Live
    • Office Hours
    • Standalone Trainings
    • PRESS PLAY Training Series
  • Coaching
    • The Growth Group
    • Your Growth Partner
    • Fix One Thing Sprint
    • Meet Our Team
  • Resources
    • Growth Capacity Scorecard
    • Free Guides & Templates
    • Business Tools
    • Newsletter
    • Articles
    • Podcasts
      • Windshield Time
      • Todd Liles & The Wizard of Ads
      • The $100 Million Mindset
  • Pricing

Get Started

ATP 005 – part 2 of 2: The 5 Mindsets that Destroy Success

February 19, 2013 by Todd Liles
Share:

In this podcast, we are going to explore five common things that would keep from being becoming successful. These are great tips for anyone in the residential contracting trades as a:

  • Plumber
  • Electrician
  • HVAC Technician
  • HVAC Salesperson
The Podcast Notes are taken from
The PRESS PLAY Training Series Program

The PRESS PLAY Training Program offers personalized training programs designed to increase your:

  • Average Sale
  • Tech Generated Leads
  • Service Agreement Conversion

Momentum Builder

“And we know that all things work together for good to them that love God, to them who are the called according to his purpose.”

Romans 8:28

The 5 Mindsets that Destroy

  1. LOW PRICE Mentality: Make sure you are priced right.
  2. THE VICTIM Mentality: You ARE NOT the victim, change your mindset.
  3. A LACK OF INTEGRITY: What is your character saying about you?
  4. INCONSISTENCY: Are your actions consistent with your words?
  5. A LACK OF DISCIPLINE & ACCOUNTABILITY: It is our responsibility to hold our people accountable.

The 5 Mindsets

INTEGRITY:

  • Do what you would want done to you.
  • Stop cutting corners and do the job correctly.
  • Hire someone that has integrity that will teach your client what is needed in their home.
  • What does your idea of success look like? Is it just money, or helping others?

INCONSISTENCY:

  • Be more consistent on Marketing.
  • Be more consistent on Training.
  • Be more consistent with your payscale and bonuses.
  • Don’t let weather lead your business!

A LACK OF DISCIPLINE & ACCOUNTABILITY:

  • Don’t set anyone up for failure by not holding them accountable.
  • Set boundaries and set consequences.
  • Have an expectancy and stick to it.
  • Don’t live in the past, when discipline is done, let it be done!
Category: LeadershipTag: ACCOUNTABILITY, air conditioning, Air Conditioning Companies, Changing Your Mindset, Conditioning, Conditioning Companies, CSR, DISCIPLINE, Dispatch, Dispatcher Training, Dispatcher Training. The Archi-TECH, Electrical, Electrician, Electrician Sales Training, HVAC, HVAC Tech Sales Training, INCONSISTENCY, integrity, LOW PRICE, Mentality, mindset, Plumbing, Plumbing Sales Training, Price 2, Residential Air Conditioning, Sales, Service, Service Excellence Training, Success, The 5, The 5 Mindsets that Destroy Success, The Archi-TECH, train, Training Series, VICTIM Mentality, Victims

From the Desk of Todd Liles.

One real problem from the field. Broken down. Every week. Join 10,000+ home service owners.

Get the Next Issue

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*

Previous Post:A man wearing black armored motorcycle gear sits on the ground next to a black motorcycle and looks up at the camera, appearing ready for action like top service professionals or on-call electricians.How to Kick Start Your Tech’s Day to Success
Next Post:Growing Leads inside your HVAC Independent Contracting Company

Reader Interactions

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Service Excellence

142 Cimarron Park Loop, Ste E
Buda, TX 78610

(512) 333-4133

Follow Service Excellence on FacebookFollow Service Excellence on YouTube

Who We Serve

  • Home Service Businesses
  • HVAC Businesses
  • Plumbing Businesses
  • Electrical Services Businesses
  • Pest Control Businesses
  • Foundation Repair Businesses
  • Handyman Service Businesses
  • Restoration Service Businesses

Coaching & Training

  • PRESS PLAY Training Series
  • Your Growth Partner
  • The Growth Group
  • Fix One Thing Sprint

About

  • About Us
  • Contact
  • Meet Our Team

Resources

  • All Resources
  • The Growth Library
  • Blog
  • Podcasts

Privacy Policy | Accessibility Policy | Terms and Conditions
Copyright © 2026 · Service Excellence · All Rights Reserved

Search

Filter by Audience

Get Started with your ATP 005 – part 2 of 2: The 5 Mindsets that Destroy Success

Fill out the form below to get started with your ATP 005 – part 2 of 2: The 5 Mindsets that Destroy Success.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Name*