Is Your Culture “Winning”?
What is a Company Culture? The common denominator for all small businesses is they are trying to turn a profit. The amount of profit can be different, but all businesses must produce a profit in order …
ACCOUNTABILITY
4 Tips to Making Performance Reviews Successful
Mr. Strobel came to my office door one day and announced, “Mr. Elmore, I’ll meet you tomorrow at 9 am in the conference room for your annual performance review.” I agreed, but I then thought, “How can …
Jack’s Journey – A Success Story in the Making
Jack Arnold owns Arnold Electrical Services in Chicago, Illinois. Jack is like many small business owners in the trade. He started his own business because he, “could do it better than the guy …
3 Keys to Boosting Profits with Job Costing
I started working with a contractor a while ago. I was trying to help him uncover why he was not hitting his goals for net profit. We sat down and dug into the numbers. He was making a lot of sales …
Why the Hate for “Big” Service Companies?
If you get online in one of the “Trade Groups” you will see an absolute hate and jealousy for the “Big” service companies. As with many things on social media, it’s …
Setting up Managers for Success or Failure
Developing a leadership program in your organization is a lot of work. It is also very rewarding. Many of your team members are motivated by the goal of one day sitting in a manager or leadership …
Free Resource Center is Now Open
At Service Excellence Training we LOVE free resources. So, we are proud to introduce our Free Resource Center! This center is full of tools that can help your residential service company reach your …
The Transformation of Arnold Electric
At Service Excellence Training we have the opportunity to partner with and help businesses all over the US, Canada, and even Austraila. We love sharing transformation stories. Here is one about Jack …
The 8 Financial KPIs for a Residential Service Company
You’re probably like most business owners that came from the trade. You’re awesome at the technical and sales aspects of the business but you probably don’t like the numbers. You want to know how your …
Maximizing Your Tech’s Training Experience In Your Absence
You have a service tech that deserves training. He has proven himself to be diligent and responsive to in-house training. Now you want to send him to the next Sales or Service Training Program. …
ATP 005 – part 2 of 2: The 5 Mindsets that Destroy Success
The 5 Mindsets that Destroy Success
Part 2 of 2
1. LOW PRICE
2. VICTIM Mentality
3. INTEGRITY
4. INCONSISTENCY
5. DISCIPLINE & ACCOUNTABILITY
ATP 004 – part 1 of 2: The 5 Mindsets that Destroy Success
The 5 Mindsets that Destroy Success
Part 1 of 2
1. LOW PRICE
2. VICTIM Mentality
3. INTEGRITY
4. INCONSISTENCY
5. DISCIPLINE & ACCOUNTABILITY
