Is Your Culture “Winning”?
What is a Company Culture? The common denominator for all small businesses is they are trying to turn a profit. The amount of profit can be different, but all businesses must produce a profit in order …
Attitude Isn’t Everything, But It’s Way Up There!
I once worked for a “boss” in the restaurant business that was the worst! His attitude brought down the entire team. He was rude, obnoxious, and judgmental. He believed that everyone underneath him …
Why are some watches so expensive? Price vs. Value
The other day I was scrolling through Facebook when I came across a video titled, “This is Why Some Watches Are So Expensive!” After watching several videos on how expensive timepieces are made, I …
Hiring IS NOT Recruiting
One of the biggest problems I hear from small business owners is the challenge of finding and retaining good people. 99% of the time this is an activity problem. What do I mean? When I say this …
The Transformation of Arnold Electric
At Service Excellence Training we have the opportunity to partner with and help businesses all over the US, Canada, and even Austraila. We love sharing transformation stories. Here is one about Jack …
