Relationship Marketing in Independent Contracting
In a short voice clip, marketing expert, Mari Smith, explains the importance of relationship marketing for businesses through social media sites.
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Service Excellence: Training the Habit of Excellence inside your Service Company
Just as Aristotle stated, “you are what you repeatedly do;” your business is a product of habits established within the company team.
Try Something New for 30 Days inside your HVAC Independent Contracting Company
Goal setting is vital to the health of independent contracting service companies but at times it is easy to place some goals on the “back burner” because of a lack of time. In this short video, …
Motivation is a Must for your Independent Contracting Team
Motivation is important for every branch inside an independent contracting company team. There is nothing wrong with stepping back and refocusing your sense of motivation on a personal level and a …
Part 1: Taking your Service Company Beyond Good
Those independent contracting companies with excellent and outstanding service will reap the great reward of free, positive advertisement and what better mouthpiece than completely satisfied clients.
Having the Heart of a Lion, Face of a Lamb inside your Service Company
Learning to work with the different personality types is vitally important to increases sales, leads, and retention inside your independent contracting company.
Employee Retention: Personal Success
Independent contracting companies in the industries of HVAC, plumbing, and electrical have to constantly balance employee retention, recruitment, and placement.
Communication in HVAC Independent Contracting Companies
Stephen Covey explains in this short video a simple technique that can be used during any type of team meetings within an independent contracting company.
Focus on Quality in Independent Contracting
If the customer continues to be a loyal client for life, it always relates back to quality. Independent contractors in the industries of HVAC, plumbing, and electrical that offer the highest …
Keeping your Goals to yourself in Independent Contracting
In both our personal lives and in business it is vital to set goals. TED speaker, Derek Sivers, hits on a very important key in his presentation. He says, if you vocalize your goals, it is important …
Employee Retention: Need, Message, Relationship
Building a great independent contracting company in the industries of HVAC, Plumbing and Electrical requires the provision of service excellence. But a great service company must achieve service …
Client Retention: Need, Message, Relationship
Building a great independent contracting company in the industries of HVAC, Plumbing and Electrical requires the provision of service excellence. But a great service company must achieve service …
Independent Contracting Leadership- Starting a Movement
This video clip from TED speaker, Derek Sivers, uses a humorous situation to explain strengths that a leaders must possess to get a team onboard with his or her idea. Owners and managers of …
Success is a Continuous Journey in Independent Contracting
When we get our sites fixated on success as an “end product,” we can easily lose our focus and forget the passion, hard work and determination behind the process of success. From time to time, it is …
Success during the Slow Season: Involve CSRs in outbound calling
The milder seasons of the year tend to bring about slower business for those in the industry of HVAC, Electrical, and Plumbing. But just because a majority of inbound calls are not “demand” doesn’t …
Success during the Slow Season: Lower cost marketing and maintaining marketing
The milder seasons of the year tend to bring about slower business for those in the industry of HVAC, Electrical, and Plumbing. But just because a majority of inbound calls are not “demand” …
Client and Contracting Company Benefits of Scheduled Service Plans
Last month, I had a routine Scheduled Service Call performed on my residential HVAC system. Scheduled Service Programs may also be referred to as Annual Maintenance Programs, Club Memberships, or …
Success during the Slow Season: Capitalize on every call
The milder seasons of the year tend to bring about slower business for those in the industry of HVAC, Electrical, and Plumbing. But just because a majority of inbound calls are not “demand” …
Non-Negotiables from the Client’s Perspective
No matter the season within the HVAC, Electrical, or Plumbing industry and no matter the reason for the customer call, independent contractors should never forget the key action steps that make up …
Success in the Slow Season: 3 tips from a fellow independent contractor
When the milder seasons begin to roll around, the slower side of business begins to rear its ugly head. But there are several keys that can be performed prior to and during these “slow seasons” in …
Social Media: Is your Independent Contracting Company embracing the possibilities
Social networking and social media can be seen as threating to many people. Threating because of the fear of the unknown but Jacob Morgan from Chess Media Group put these fears into perspective when …
Recruiting and Quitting in the Independent Contracting World
Recruiting and Quitting Do you recruit to replace quitters, or recruit to build winners? In order to recruit winners, you need to go after those who are winning. “It took me too many years to …
Sales Training: Show Your Paperwork Early
Sales Training Quick Tip: Show your paperwork early. The paperwork is where the agreement is made final. Your clients are naturally intimidated by official looking forms and documents with names like …
