An HVAC Team Leader’s Commitment to Client Retention
Retention builds loyalty, strength, and lasting success inside of an HVAC independent contracting company in regards to both coworker retention and client retention.
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Leaving your Mark as a Mentor inside an Air Conditioning Company
Mentorship is a great responsibility in both everyday life and business life. Mentors and leaders have the ability to shape and direct goals, learning, and performance. When mentors inside an …
Retention in the Contracting world revolves around Relationship
Rapport building is an important part of business because it works to build loyal relationships, which grows retention. In our post today, we touched on three important areas that contribute to …
How to be a truly happy person inside your HVAC Independent Contracting Company
In this short video clip, Connie Podesta (therapist and motivational speaker), asks us two important questions that help determined if we are carrying out life as a truly happy person.
Mixing up the Recipe for HVAC Contracting Success: Purpose, Passion, Pursuit
When we reevaluate our life goals, business goals, or career decisions then it is important that we bring it back to the three key points that we hit on today: purpose, passion, and pursuit. If we …
Social Media in the Independent Contracting World
Running an independent contracting company in the industries of HVAC, plumbing, and electrical requires preparation and planning ahead in all areas of business. But one area of business that is …
Overcoming the Fear of Failure inside your Service Company Team
In this short video clip, Brain Tracy explains that it is not failure that holds us back but rather the fear of failure.
Steve Jobs on Rules for Success in Business
This short vidoe interview with the late Apple Founder, Steve Jobs, gives insight to the areas in a company that must be maintained in order to grow and sustain a successful business.
Mastering your Social Media Life inside your HVAC Company
In this short “Work Smart” video clip, Gina Tranpani, gives some advice on funneling information, alerts, and notifications in a more effective manner.
Journey of Success in an Independent Contracting Company
In this short excerpt from the Success Symposium, John Addison speaks on seeing success as a journey (rather than a destination) that requires step-by-step and day-by-day choices.
The Business of Relationships in HVAC Service Companies
In Mari Smith’s most recent book, The New Relationship Marketing, she delves into the importance of developing marketing efforts centered on building relationships; specifically building relationships …
Leadership in Independent Contracting
In this clip, Howard Schultz, CEO of Starbucks, talks about how he had to revamp his company’s outlook and attitude for success.
Relationship Marketing in Independent Contracting
In a short voice clip, marketing expert, Mari Smith, explains the importance of relationship marketing for businesses through social media sites.
Service Excellence: Training the Habit of Excellence inside your Service Company
Just as Aristotle stated, “you are what you repeatedly do;” your business is a product of habits established within the company team.
Try Something New for 30 Days inside your HVAC Independent Contracting Company
Goal setting is vital to the health of independent contracting service companies but at times it is easy to place some goals on the “back burner” because of a lack of time. In this short video, …
Communication in HVAC Independent Contracting Companies
Stephen Covey explains in this short video a simple technique that can be used during any type of team meetings within an independent contracting company.
Keeping your Goals to yourself in Independent Contracting
In both our personal lives and in business it is vital to set goals. TED speaker, Derek Sivers, hits on a very important key in his presentation. He says, if you vocalize your goals, it is important …
Success during the Slow Season: Lower cost marketing and maintaining marketing
The milder seasons of the year tend to bring about slower business for those in the industry of HVAC, Electrical, and Plumbing. But just because a majority of inbound calls are not “demand” …
Client and Contracting Company Benefits of Scheduled Service Plans
Last month, I had a routine Scheduled Service Call performed on my residential HVAC system. Scheduled Service Programs may also be referred to as Annual Maintenance Programs, Club Memberships, or …
Success during the Slow Season: Capitalize on every call
The milder seasons of the year tend to bring about slower business for those in the industry of HVAC, Electrical, and Plumbing. But just because a majority of inbound calls are not “demand” …
Success in the Slow Season: 3 tips from a fellow independent contractor
When the milder seasons begin to roll around, the slower side of business begins to rear its ugly head. But there are several keys that can be performed prior to and during these “slow seasons” in …
About Todd Liles of Service Excellence Training
Todd Liles serves as Owner and Business Coach at Service Excellence Training. As a business consultant to residential home-services companies throughout the United States and Canada, Todd honed his …
Social Media: Is your Independent Contracting Company embracing the possibilities
Social networking and social media can be seen as threating to many people. Threating because of the fear of the unknown but Jacob Morgan from Chess Media Group put these fears into perspective when …
Social Media and your Business
Whether you view yourself as “technologically savvy” or “technologically challenged,” social media outlets, such as Facebook and Twitter, do not have an “off” button. They are ever changing and …
