Larry Riggins Testimonial
Big Idea: "Implement and practice Service Tech introduction and evaluation process."
Liked Most: "Direct examples that work supported with scripts, role play, and infront of the customer."
technicians
Greg DeFontes Testimonial
What big idea will you and your team take with you from this training series: "Realizing my value, and the cost of business."
What did you like most about this training series: "Understanding the …
Burt Okitsu Testimonial
What big idea will you and your team take from this training series: "Script with techs."
What did you like most about this training series: " Very positive. Good understanding of concepts and how …
HVAC Contractors Success in Technician-Generated Leads
All three forms of leads inside an HVAC independent contracting company whether referral leads, tech-generated leads, or marketed leads, work to make a company team more successful and clients …
Michael Swann Testimonials
What big idea will you and your team take from this training series: "Reading client's personalities for a better approach."
What did you like most about this training series: "Terry & Todd made …
Michael Curles Testimonials
What big idea will you and your team take from this training series: "Club sales, goals"
What did you like most about this training series: "Role Playing and time spent going over material."
Pat O’Neill Testimonial
What big idea will you and your team take from this training series: "Options"
What did you like most about this training series: "Teaches both personal and business values. They really care …
Hai Chau Testimonial
What big idea will you take with you from this training series: "Set goals and write things down."
What did you like most about this training series: "The passion and interaction of the …
Derik Wolfeer Testimonial
What big idea will you and your team take from this training series: "Determining client's personality profile."
What did you like most about this training event: "Finding out my profile and the …
Effectively Listening and Speaking in HVAC Independent Contracting Companies
Of all of the important life skills and HVAC independent contracting skills that we can work to achieve, listening effectively is the proficiency that can bring the most amazing and rewarding results …
Growing a Service Company that is Worthy of Referring
Growing a strong base of referral leads works to bring new and recurring business into your independent contracting company.
Darryl Otto Testimonial
What big idea will you and your team take from this training series: "Personality profiling instead of stereotyping."
What did you like most about this training series: "The simplicity of the …
Quintin Lundy Testimonial
What big idea did you and your team take from this training series: "The insight of your surroundings. You should not let anyone change your character or what you stand for."
What did you like most …
Jason Shadowen Testimonial
Big Idea: I really appreciate being taught the DISC Profile. Understanding my client's personality will be a huge advantage.
Liked Most: Teaching the core values of a true technician, integrity, …
Scott Fabrizio Testimonial
What big idea will you and your team take form this training series: "True cost comparison."
What did you like most about this training series: "The excitment of the trainers. I was nervous at …
Technicians: The Independent Contracting Company Face
Every team member inside a company team plays a vitally important role to their company’s growth and development. Inside independent contracting company’s, technicians work as the “face” of their …
CSRs: The Independent Contracting Company Voice
Customer Service Representatives work as the “voice” of the company as well as a connection that clients can utilize so they can reconvene and get updates and information about the company.
The HVAC Contractor’s Perspective of Retention
Retention is a two-part process inside all independent contracting companies. In order to have a strong company it is important to retain a strong company team by investing in team training and …
Body Language and your HVAC Independent Contracting Team
Body language and nonverbal communication is a “language” that is “spoken” by all people whether they realized it or not. Learning to understand body language and respond nonverbally has several …
Talent and Choices in a Successful Independent Contracting Company
In this short video clip, John Maxwell explains how talent and skill are not enough on their own but when you combine them with the right beliefs, decisions, and choices then you can be your very …
Closing Sales with Clients inside an Independent Contracting Company
The ultimate goal when working through a sales call is to prove to your clients that your HVAC, plumbing, or electrical independent contracting company can and will meet their service needs.
Leads Open the Door in an Independent Contracting Company
Sales, leads, and retention are the three important key performance indicators inside of any HVAC, plumbing, or electrical independent contracting company. But between the heavy emphasis on closing …
A Sales Presentation inside an Independent Contracting Company
When walking through the foundational disciplines of a sales call, the presentation portion is where “the rubber begins to meet the road.” In order to begin the presentation with a homeowner, a …
Original Contact and Relationship Building in an Independent Contracting Company
Relationship building is an important aspect throughout the entire sales process inside an HVAC, plumbing, or electrical independent contracting company. HVAC, plumbing, or …
