Independent Contractors, Retain to Gain
An independent contracting company is only as strong as the leadership and teamwork that happens behind the scenes. Thus it is so important for service companies in every industry whether HVAC, …
Service Excellence
Part 3-Overcoming the 5 Obstacles of every Sale
Understanding the importance of overcome obstacles and objections is vital to the success of a sales call as well as fundamental to the healthy and steady growth of a company.
Grow Success in your Independent Contracting Company
Effective and efficient company growth stems from these four important components: gauging growth, role-playing new skills, looking for opportunities to shine and flourish, as well as making a …
Part 2-Overcoming the 5 Obstacles of Every Sale
Learning to overcome the “No Money” obstacle is a key to success inside every independent contracting company. When a service company’s technicians, CSRs, and managers can effectively work past …
Huge Results by Eddie Blanchard in Independent Contracting
This letter was submitted to SET by Eddie Blanchard. His Team attended The PRESS PLAY for Techs: Program March of 2012. The results below the video are 40 days after the class. 40 Days After …
The Power of Perspective in HVAC Independent Contracting
When an independent contracting company takes time and energy to see their company’s service process through their clients’ eyes then they will be better equipped to train, develop, and grow more …
Rick Rodriguez, HVAC Technician, grows service excellence skills
What big idea will you and your team take from this training series: "My image"
What did you like most about this training series: "Understanding what the client needs."
Being Memorable in an Independent Contracting Company
An independent contracting company that is memorable to its clients through maintaining accessibility, developing engaging relationships, and striving for service excellence is one that is on the path …
The 3 Important “C’s” of Independent Contracting Training
The three important C’s of training: collaboration, creativity, and confidence are aspects that add to the success of every service company. Independent contractors want their team to possess these …
Steve Jobs on Rules for Success in Business
This short vidoe interview with the late Apple Founder, Steve Jobs, gives insight to the areas in a company that must be maintained in order to grow and sustain a successful business.
The Power is HOW you say it in the Independent Contracting World
Developing, growing, and managing communication skills is important for team members that work inside of an independent contracting company in the industries of HVAC, plumbing, and electrical.
High Goals in an Independent Contracting Company Prevents Failure
In this wonderful video clip, Les Brown raises the insightful point that failure occurs because of aiming for goals that are too low and hitting those goals rather than reaching for the best goals and …
Work with a Bias Toward Action in an Independent Contracting Company
When action is involved in our daily tasks as independent contracting company team members then things get done and projects get completed with success.
Part 3- Looking Toward Leads: Referral Leads
Leads are an important part of client generation, increased sales, and overall productivity inside of an independent contracting company in the industry of HVAC, plumbing, and electrical.
Crash Course on Goal Setting for Independent Contractors
Take a few moments to watch this short video clip of motivational speaker and author, Brian Tracy, as he gives us a “crash course on goal setting” for independent contractors.
The Importance of Training: It’s about more than just the Learning Process
Training is an important aspect of all independent contracting service companies. It works to build customer service skills, increase team building skills, and allow coworkers to feel valued and …
Part 1-Looking Towards Leads- Marketed Leads
Marketed leads are a vital aspect inside of a healthy and growing service company. To make the most of marketed leads it is important to maintain a positive focus on your company’s target market, gain …
A Company Team that Plays Together Stays Together
While games and activities are a great mode of learning, they are also a tool that can teach a lot about each individual’s personality type as well as the dynamics of the group. From an external …
Cultivating Company Leaders for the Future: Leaders from Within
Part of being an effective independent contractor is constantly recruiting and searching for potential team growth as well as cultivating and growing leaders inside of your company team.
Connecting with your Target Clients in an Independent Contracting Company
In this short interview with Marketing Professional, Patricia Block, she explains the great importance of knowing and connecting effectively with the target client market within an HVAC, plumbing, or …
Stephen Covey on Choices & Success for an Independent Contracting Company
While we cannot control everything that happens to us over the course of our lives or within our independent contracting company business life, we can control our response to situations; thus …
Foundation for the Future: The 5 Most Important Affects of Training
Training works to positively affect and successfully grow independent contracting companies in the industries of HVAC, plumbing, and electrical in many different facets.
Growing the Service Excellence Training Team with Trainer Terry Barrett
Welcoming trainer, Terry Barrett, to the Service Excellence Training team!
Attitude is Everything in an Independent Contracting Company
A positive and constructive attitude increases our ability to interact with clients and improves our ability to sell our independent contracting company, service, and products.
