When it comes to being a winner in life and in business, it all begins in the mind. Each company team member, starting with the team leaders, must embrace a winning mentality in order for success to become a reality inside an independent contracting company. Dennis Waitley (a successful motivational speaker, writer, and consultant) explains the thought process of winners in his great quote:
“The winners in life think constantly in terms of I can, I will, and I am. Losers, on the other hand, concentrate their waking thoughts on what they should have or would have done, or what they can’t do.”
In our post today, we are going to breakdown this quote in order to see how our success begins with three different mindsets:
The “I can” mentality builds confidence
We must first embrace the attitude and mindset where we say, “I can be a winner”, “I can be a successful independent contractor”, or “I can successfully implement my training into my daily work.” When we constantly say these things to ourselves then we begin to embrace a confidence that grows us and helps us keep our mind sharp and our head held high, even in difficult or new situations. This confidence, which comes from the “I can” mentality, is not only evident on a personal level but also to those around us. A company team will naturally begin to replicate the attitude of their leaders so it is important that leaders first embrace this calm confidence in order to start building a strong team. Before we can become winners on a personal level or within a service company, we must first believe that we can achieve our goals and that we can become a confident winner.
The “I will” mentality builds perseverance
Once we have solidified the confidence that comes from believing that we can become a winner then we have to own the idea that we will become a winner. This mentality is less introspective and moves more into an external focus on mapping and planning out the steps that will accomplish our goals. When we have these plans, aspirations, and goals that we are committed to achieve then we build and grow a persevering attitude. Company teams that first build “I can” confidence and then embrace “I will” perseverance can achieve any goal and hurdle any obstacle that they may face because they have mentally determined that failure is not an option. Now that doesn’t mean that when we commit to a winning attitude that we will never fail but it does mean that when we do fail, we have the confidence and perseverance to press on and keep trying until we do succeed.
The “I am” mentality builds ownership
When we have gained confidence and have committed to perseverance then we can gain ownership of our winning goals because we will be motivated and passionate when pursuing them and ultimately achieving them. Before we can say, “I am a winner” and mean it, we must have the confidence to believe “I can succeed” and we must have the persevering spirit to believe “I will succeed.” When we gain this type of ownership of our goal achievement then we can begin to transfer our vision, mission, and outlook on to our team and become a leadership mentor. Viewing ourselves as winners is a vital step to success in business and in life. When we view ourselves as capable, smart, and creative individuals then we begin to live up to what we believe about ourselves—“I am a winner.”
Becoming a winner starts in our minds, is reinforced through our goals, and reverberates in our actions. In our post today, we took a wonderful quote and broke it down to reveal that winners build confidence, perseverance, and ownership in order to succeed at their plans, goals, and work. Thank you for following our weekly post. Here at Service Excellence Training, we turn learning into earning!
-Resource curated by Whitney Stewart of Service Excellence Training
[…] When company team members work to maintain a technical and mechanical mindset then they will also understand the importance of implementing a process-oriented outlook into their daily interactions with clients. No matter what personality type a client may possess, all potential clients want to see that the service company they plan to invest in has their systems and processes together and that they are prepared to follow outlined company procedures. When company team members work to maintain a process-oriented mindset then it allows for all transitions with company-client interaction to occur on a smoother and more efficient basis. Company’s that give their clients a verbal overview of what to expect from their experience during a sales call, service call, or scheduled service plan can better prepare their clients to receive service that is above and beyond the industry standard. […]