This is the CSR you are Looking for
As the director of CSR training, I get super excited when one of my students share their success with me! I was recently scrolling on Facebook when I noticed a post from a former student saying how …
confidence
Breaking the Fear of Engagement
In Top Gun, Maverick represents the type of man we all want to be.  He is strong, handsome, wins at life, wins with the ladies, and flies a freaking fighter jet!  Right now I bet you are singing, …
7 confidence boosters your team desperately needs
Do you have low confidence? Or, do you have a team member that is suffering from low confidence? Low confidence is a killer to success. The emotional and financial impact of low confidence tends to …
How to Repair Your Tech or Salesperson’s Confidence
The confidence of your tech or salespeople is tender. It can easily get bruised.
The problem with bruised confidence is that it leads to poor sales performance.
This post will give you 3 great …
Building Confidence in Public Speaking
Learning how to effectively speak in new public situations is such an important skill to acquire in the independent contracting world. Whether working in the field with new clients, meeting a …
Becoming a Winner in an HVAC Contracting Company, begins in the Mind
Dennis Waitley (a successful motivational speaker, writer, and consultant) explains the thought process of winners in his great quote: “The winners in life think constantly in terms of I can, I will, …
A Company Leader’s Commitment to Retention – The Company Team
Growing a strong company team inside an HVAC, plumbing, or electrical independent contracting company is the first important component to growing retention. Team retention should even precede working …
How to be a truly happy person inside your HVAC Independent Contracting Company
In this short video clip, Connie Podesta (therapist and motivational speaker), asks us two important questions that help determined if we are carrying out life as a truly happy person.
Overcoming the Fear of Failure inside your Service Company Team
In this short video clip, Brain Tracy explains that it is not failure that holds us back but rather the fear of failure.
