HOW PRAYING CAN BOOST YOUR SALES PERFORMANCE
I was once giving a sales presentation for a new air conditioning system. At some point faith was brought into the conversation. I don’t remember how it occurred, but before any decision was made we …
tech
How to get what you want
You want stuff, right? There are things that you don’t have today, but you really want to own them soon. It could be more money, more time, more freedom, more love, or more of whatever. The …
Sales Shaming
“You’re a salesman. You’re NOT a tech! I’m a tech. A real tech is never a salesman.” Sales shaming. It’s what happens to a tech …
How to sell air conditioners to strange clients
In 2009 I sold an air conditioner to a lady that raised possums in her house. Not only did she raise possums, but she mounted them and posed them in odd positions after they died. For an example, she …
Getting caught doing something right
The good deed of an HVAC Tech has inspired me this morning, and I desperately needed some positive inspiration. I am so tired of folks that focus on the negative, because it can make me negative. I …
Make more money and get out of debt
This is the last part in the Debt to Financial Freedom post. You were with me in part 1 when I figured out the problem with debt. Then you were with me in part 2 when I unpacked the 7 keys to …
Why kids close the sale
Kids have a massive influence on parental buying decisions. It has been sited that more than 80% of all household purchases are influenced by the children in the home. After a quick inspection of …
Why you should tell your clients you are on performance pay
You arrive at the client’s home. Immediately you hear: “You guys try to sell me something every time you come out. Are you guys on some sort of commission pay?” Instead of being ashamed or trying to …
When a manager cusses out his tech
I cussed out my tech. Bad – I mean, I used lots of four letter words. It was a terrible example of leadership. Actually, it wasn’t leadership at all. This cursing came when he …
2 things every tech needs from his wife
Your wife is the biggest influence on your success or failure. The service industry is hard. It is ten times harder when you don’t have the support of your spouse. My wife is Shannon, and she is …
Breaking the Fear of Engagement
In Top Gun, Maverick represents the type of man we all want to be. He is strong, handsome, wins at life, wins with the ladies, and flies a freaking fighter jet! Right now I bet you are singing, …
Be a genius, not a hack
You want to be a genius in the eyes of the client. Think about it! Who doesn’t want a genius doing the diagnostic on her air conditioning system or plumbing system? However, “genius” is not how most …
How to stay off the nightly news
Sales leads are an essential component of an HVAC business. There is no denying that you need them, and can’t do business without leads. There is also no denying that poor lead setting …
3 Attainable Traits of the Highest Producers
The best in the world all share some common traits. When you apply these same traits, you can get similar results. This is why Top Producers are studied so closely. At a recent international …
Maximizing Your Tech’s Training Experience In Your Absence
You have a service tech that deserves training. He has proven himself to be diligent and responsive to in-house training. Now you want to send him to the next Sales or Service Training Program. …
IF YOU DON’T TRAIN THEM, THEN THEY JUST MIGHT STAY
I know, you are probably thinking to yourself “What does Thomas mean by that?” Has Thomas hit his head and is this blog the result of a serious head injury? NO, I promise, there is power in …
The 4 Times Your Techs Are Guaranteed to Get on Your Nerves
“I’ve only got 1 nerve, and you are jumping all over it!” My mom loved to say that to my sister and I. It was her way of communicating that she had lost her patience with our non-sense. She was …
Just Give Them The Pickle – World Class Service in your HVAC Business
Every HVAC Business has opportunities to provide Client’s with a “WOW” moment. Sometimes delivering World Class Service in your HVAC Business can be as simple as just giving them …
You Get What You Pay For
My first major career purchase as a 22 year old tech were my hand tools. I spent $600 on a test meter, electronic thermometer, handbag, and a set of assorted Klein drivers. [Those are all originals in …
An Interview with Ron Magrini – Boosting Tech Revenue with Focus and Games
In this post I interview Ron Magrini. We discuss several ways to boost tech revenue. The topics range form creating focus to playing games. Ron Magrini is a co-owner of 24 Hour Services in …
Jonathan Yelitz Testimony
What big idea will you take away from this Training Series:
"Set more written goals for myself."
What did you like most about this Training Series:
"Had strong moral and faith based …
Richard McCain Testimonial
What big idea will you take away from this Training Series:
"Understanding profiles that everyone falls under and how to effectively communicate with everyone."
What did you like most about this …
4 Reasons Why Plumbers and Techs Hate Residential Service Agreements
Techs and plumbers hate residential service agreements. Owners and managers love residential service agreements. Disagreement over service agreements is common. Most of these disagreements are polite …
8 Warning Signs a Tech is About to Quit
Have you had a tech quit at the worst time? Let me ask it another way, “Have you ever been the tech to quit?” There are always plenty of warning signs that a tech is about to quit his …
