Service Excellence
Business Coaching for Home Services
Making a dream a reality requires that we learn to harness our passion in order to make our goals operational and realistic. The same holds true for business passion inside every heating and air …
Inside every independent contracting company, it is important to realize that team success shines through experiencing failures that we overcome. Independent contractors that embrace this mentality …
Every independent contracting company, whether HVAC, plumbing or electrical; has a need for increasing efficiency and cutting confusion inside their company and their company team. When companies …
Big Idea: "Setup and use incentive programs in company to guide growth."
Liked most: "Provided real world experience showing the possible results of putting these programs together and following …
Big Idea: "Communication skills"
Liked most: "I have been trying to close more deals with out making any changes, now I have alot more tools in my bag."
Big Idea: "Offering monthly club memberships on every call."
Liked Most: "Terry's passion for the subject matter."
Big Idea: "Communication/motivations with personality types."
Liked Most: "Communication info on personalities."
Big Idea: "Implement and practice Service Tech introduction and evaluation process."
Liked Most: "Direct examples that work supported with scripts, role play, and infront of the customer."
What big idea will you and your team take from this training series: "Communicate better."
What did you like most about the training series: "Very loud and clear."
What big idea will you and your team take with you from this training series: "Realizing my value, and the cost of business."
What did you like most about this training series: "Understanding the …
What big idea will you and your team take from this training series: "Understanding the problems a high "D" can cause in leadership and make adjustments."
What did you like most about this training …
What big idea will you and your team take from this training series: "Script with techs."
What did you like most about this training series: " Very positive. Good understanding of concepts and how …
Both personal life as well as business life is made up of consequences of the natural process that states “for every action, there is a reaction.” However we have the ability to make the initial …
When independent contractors have the right mental attitude, train, plan, and prepare then we can accomplish more than we could ever dream. In this memorial video of the late Zig Ziglar (accomplished …
Inside every HVAC, plumbing, and electrical independent contracting company there is a heavy need for a strong-shared belief in company excellence and overall confidence in the independent …
An independent contracting team must consistently and collectively believe in the excellence of each of their team members as well as their company as a whole, in order to boost leads and grow a HVAC …
During this Thanksgiving season, it is so important to remember and to be thankful for the components that work to make an independent contracting company function at its best. When we take time to …
In order to be a truly effective leader, we must first transform into a servant by acquiring a heart for servant hood. When we learn the value and the long-term effects of embracing a servant's heart …
The best leadership combination comes when leaders implement a large dose of personal integrity with a dash of business smarts. Norman Schwarzkopf (a successful former US Army General and Commander) …
What big idea will you and your team take from this training series: "Reading client's personalities for a better approach."
What did you like most about this training series: "Terry & Todd made …
What big idea will you and your team take from this training series: "Goal Setting Revisions."
What did you like most about this training series: "Never a dull moment."
What big idea will you and your team take from this training series: "Club sales, goals"
What did you like most about this training series: "Role Playing and time spent going over material."
What big idea will you and your team take from this training series: "Options"
What did you like most about this training series: "Teaches both personal and business values. They really care …
What big idea did you and your team take from this training series: "Write it down, write it down!"
What did you like most about this training series: "It was a complete field of study, the whole …
