Michael Hyde Testimonial

What big idea will you and your team take from this training series:

“Offering monthly club memberships on every call.”

Submitted in class – 12/5/12

Michael Hyde is the owner of an HVAC Company called Hyde’s AC in Palm Springs, CA.  In this video above, Michael Hyde provides the Service Excellence Training team with an awesome testimonial about his experience at the Service Excellence Training’s classroom training event. As all successful independent contractors will attest, learning how to effectively make money for your company and company team is vital to the continual growth and stability of your HVAC, plumbing, or electrical independent contracting company.  In this testimonial video, Michael Hyde tells us about just that.  He says that he and his team are “learning great things” and learning ways to make money for their company and themselves.

Inside every HVAC independent contracting company, like Michael Hyde’s, it is important to learn how to put these best practices into motion to ensure that you and your company team of managers, technicians, and CSRs can reap the most benefits of your sales and service options.  Here at Service Excellence Training, we love helping independent contractors, just like you and Michael, learn more about making your sales and service excellence top-notch!

In the written answers below, Michael Hyde answers the question “Why should I use Service Excellence Training to train my team?” for HVAC, Plumbing, Electrical, Sales, Service, CSR, and Dispatcher Training.  As well as further explains the main idea that he will take from his experience at the training series and the aspect that he liked most about this training class:

What big idea will you and your team take from this training series:

“Offering monthly club memberships on every call.”

What did you like most about this training series:

“Terry’s passion for the subject matter.”