Every independent contracting company, whether HVAC, plumbing or electrical; has a need for increasing efficiency and cutting confusion inside their company and their company team. When companies take active steps to reach this goal then they can work to grow their service company into a business that stands out within the industry and one that grows their coworkers into a strong team joined together by common goals and concerted passion. In our post today, we are going to explore the some components that help to produce productivity and reduce rifts in order to grow company efficiency.
Productivity revolves around consistent organization, effective communication, and strong teamwork. When these aspects are fully embraced then companies can begin their climb to ultimate company efficiency:
- Have a developed action plan- The first aspect of increasing productivity is to ensure that company leaders have a plan of action in-place for their team to follow. This plan includes non-negotiable action steps that should be accomplished in the field and in the office, realistic goals for the month in each department, and the overall mission for the HVAC company as a whole. When these types of plans are laid out and easily accessible for all team members then growth and productivity will begin to flourish.
- Train and interact with all coworkers effectively- The next component is to ensure that your team feels comfortable and confident performing their daily duties as well as have the potential to embrace new situations with poise. The way that team leaders can assure this happens is to offer training in many forms to the team members as well as make it a goal to interact regularly with their team. When company team members see that their leaders and managers want to invest in their success by offering training and by learning about their personal goals then that is the first step in growing team morale and confidence.
Confusion, separation, and misconceptions occur inside companies because of a lack of understanding, organization, and transparency. In order to reduce rifts inside a company team, members need to know they are a unique and integral component to company function:
- Know your team- The first step is for company leaders and managers to know their team. Not just knowing their basic information but also exploring their personality type, what makes them tick from a business perspective, and the goals they have set for themselves. When company coworkers feel that they are part of a company that truly cares about them then they will be more apt to work passionately for their organization and provide matchless service excellence to their clients.
- Designate roles and stick to them- The next component to diminishing company rifts is to ensure that roles and jobs have been effectively designated for all company team members. When company coworkers know that their role and tasks are vital to company and team growth then company function and progress can more effectively occur. These types of designated roles can also help to hold all team members accountable as well as give each member personal goals to reach. When a service company team has responsibility organization and designation then confusion is diminished and productivity is increased.
Growing a company that is driven by efficiency rather than confusion is a service company team that is headed in the direction of development and success. In our post today, we discovered several components that work to make company teams more production-oriented. Thank you for following our weekly post. Here at Service Excellence Training, we turn learning into earning!
-Resource curated by Whitney Stewart of Service Excellence Training