This is a story about the transformation that is possible with positive results.
2 weeks ago, I taught our PRESS PLAY Training Seminar over a long weekend to NRG Home Services. NRG is a large utility company that has recently gotten into the home services business. This class marked the 3rd time we have delivered the PRESS PLAY Class Onsite; and the 2nd time I personally taught this program.
So, I was prepared for a similar experience when I taught the most recent class in Dallas. However, that was not the case.
Everyone, and I mean everyone, was sporting a positive attitude. Guys were early (for the most part) and excited to be part of the experience.
So, at the end of the first day, I complimented the guys on their positive approach to class. I then asked the big question,
Why are you guys so pumped about this experience?
I know I shouldn’t be so surprised, but let’s be honest; this class had a couple things working against it:
This is all about attitude. My closing percentage has been above 60% consistently since the class. – Todd Cash, field supervisor
I have gone from making $350 a week, to $1,800 to $2,500 per week. I can now support my family in a way they deserve. – Jose Rivera, tech.
Everyone that was in the program was happy to be there, because the word has gotten out.
We teach ethical, proven principles that have a positive impact on everyone involved in the service call. That includes the client, tech, and company.
You can check out the testimony of Jose and Todd below.
Then consider joining us at our next PRESS PLAY Training Event. We have 2 programs:
A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.
Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.
Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!
We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.