Service Excellence
Business Coaching for Home Services
The most valuable process to a technician is the complete inspection. It assures that the most accurate diagnostic, and accurate recommendations, are given to the homeowner. This leads to a boost in …
You have a service tech that deserves training. He has proven himself to be diligent and responsive to in-house training. Now you want to send him to the next Sales or Service Training Program. …
Service agreements are hugely valuable to your business. And most business owners are actively looking for ways to boost their service agreement numbers. Here are two easy ways to increase your …
Within about 2 minutes the homeowner began to put up his defenses:
"I'll tell you right now, I do not want a new toilet. Just repair this one."
That type of statement sounds like one that has …
Royal Plumbing has been part of our Accountability Program for the last 2 years. In that time, they have grown from 1.1 Million Dollars in Residential Plumbing to 1.75 Million.
There is no doubt …
WHAT IS GOING ON? WHY IS EVERYONE SO . . . POSITIVE?
So, at the end of the first day, I complimented the guys on their positive approach to class. I then asked the big question,
"Why are …
Every company has a sales barrier. Few companies break through the barrier. In May, Royal Plumbing of Portland, Texas did just that.
The Buyer's Quadrant identifies how a person likes to buy goods and services.
In this podcast, we are going to explore the methods of selling client's the way the like to be sold. These are great …
