Independent contracting companies in the industries of HVAC, plumbing, and electrical have to constantly balance employee retention, recruitment, and placement. Retention of great members of an independent contracting team requires focus in two areas of employee need. First, employees must feel that they are personally valued and individually capable of the job position that they hold. Secondly, employees must feel that their assets are appreciated and important to the broader whole of the company. An efficient and strong team dynamic is built when team members feel satisfaction in their ability to perform individual work related to their position as well as the work that they accomplish to reach the overall goals of the company.
In this post, we will focus on the second key to employee retention, which is companywide success. We will outline this key of employee retention by studying an interesting quote by author and speaker, Stephen Covey; “An empowered organization is one in which individuals have the knowledge, skill, desire, and opportunity to personally succeed in a way that leads to collective organizational success.”
It is a reciprocal process; a company must first invest in the skill and knowledge training of a team member. When the employee’s success momentum increases and they begin to have a desire to increase their experience in the field, then their company will present them with more opportunities for success. Personal success of an employee is also companywide success just as companywide success translates into individual employee success. Independent contracting companies must pause every now and then to reevaluate their company’s “cycle of employee and companywide success.” If you want guidance on positive employee retention or skill and knowledge training then give Service Excellence Training a call today, because here at Service Excellence Training, we turn learning into earning!
-Resource curated by Whitney Stewart of Service Excellence Training.
A proactive business is a successful business. That's why our team takes the time to make sure every client has a proactive, not reactive, business plan. Our strategies make your business run more smoothly and profitable.
Our training services help businesses identify and achieve their key performance indicators (KPIs). Whether it's increased revenue or higher satisfaction rates, our methods allow you to see immediate and continued results.
Our team of experts works hard to make sure your business gets personalized training. We'll work with your team one-on-one or in group settings to set and achieve your business goals. We develop training based on your goals!
We believe that people are the most valuable asset. We strive to provide outstanding benefits, life balance, leadership, and support to our team. We believe in helping people reach their greatest level of growth, contribution and satisfaction.