Christmas Memories and Traditions
One of my favorite Christmas memories happened when I was about 9 or 10 years old. I woke up super early before anyone else was awake. Seriously, I think it was about 2 AM. I stumbled into the living …
VIDEO: 4 Consideration Points before you Sell Your Business
Do you ever want to sell your business? The answer shouldn’t be, “Maybe, if the price is right.” Your answer should be, “YES!” All businesses need an exit strategy. When it comes to your exit …
Business Lessons from Virginia Selle
The Influence of Mrs. Virginia Selle Your business will have a crisis. All businesses face moments of what appears to be impossible odds. It’s happened to me here in the early days of SET, and it …
Producing BIG Add-ons Without Selling
The add-on sale produces a mixed set of feelings. If you view this through the technician or the homeowners mind, then you’ll understand why. Most technicians think they are there to fix the problem …
Saturday Porch Talk: Commission Vs Hourly
This week, we discuss if how you are paid impacts the quality of work. The viewer question was: “Does commision or hourly pay impact the quality of work a technician performs?” This …
Jack Arnold 1 Year Update
Todd Liles, Jack Arnold, and Chris Elmore discuss the past year of growth and development for Jack. This year we have been following the success of Arnold Electric since Jack Arnold partnered with …
Do Credit Checks Cause Damage?
[fusion_builder_container hundred_percent=”no” hundred_percent_height=”no” hundred_percent_height_scroll=”no” …
The Case for Financing
Financing was once an option reserved as a last-ditch effort for Home Service Companies. Today, it is a necessity of doing business. Gone are the days of low-cost replacement and repairs. And please …
3 Steps to End The Seasonal Slump
Summer is an awesome time for the residential contractor. Everything about it creates momentum. The sun is out early. The heat energizes your body, and puts your clients in a good mood. In …
Q&A with Todd: Motivation and CSR Closing %
Every week I receive questions from business owners on a variety of topics. This week I received two great questions which I turned into a video. Video Topics:
Cs and Ds Get Degrees, but Skills Pay the Bills
I was obsessed with getting all A’s in college. My obsession could be consuming. I would pull all-nighters, go weeks with limited food and sleep, and miss out on the activities of college life in …
The Marriage of Brandy Rogers and Chris Loudermilk!
This weekend two of my friends and co-workers got hitched! And, it’s all because of me 🙂 Actually, I can’t take credit for their relationship. I can take credit for the two of them …
Should I Train Him, or Replace Him?
Answering the questions of a concerned business owner: Today’s post is in response to an emailed question from a fan of our content. He is a concerned business owner, and the essence of his question …
4 Powerful Effects of a Company Retreat
A company retreat can have some amazing and powerful effects. Our last event had me fighting back tears through my smile. Others were wiping them away as they shared what this event meant to them and …
Why You Must Celebrate When You Are Small
I remember the first celebration of a company milestone at SET. It happened just after we surpassed $6,900 a month in recurring revenue. That number was important because it represented the moment …
The Powerful Effects of Demoralizing Leadership
In my earlier years, I worked for a leader that would “motivate” people by publicly embarrassing them in front of their peers. His approach to “Accountability.” His intentions were to embarrass the …
3 Keys to Big Results Through Personal Goals
Every leader wants a motivated team member. But, we sometimes demotivate our team members by using the wrong incentive. In this post, I’m going to share with you how to set personal goals that …
The 5 Keys to Winning at Vendor Negotiations
You should never take the first offer from your vendor. You should count the first offer as the worst offer. It’s as bad as it’s going to get, and it’s up to you to make it better. Related: The 3 …
The 3 Benefits of Negotiating with Your Vendor
As a business owner, you have the responsibility to negotiate with your vendors. Getting the best deal with your vendor is beneficial for you and your supplier. It brings you closer to your vendor, …
The Lessons of My First Car and My Life Mentors
My first car was a 1984 Nissan Sentra. Actually, that’s not 100% true. My first car was Subaru Hatchback Deathtrap that my mom bought for $150 bucks. The steering wheel had about half a turn in slack …
Why the Hate for “Big” Service Companies?
If you get online in one of the “Trade Groups” you will see an absolute hate and jealousy for the “Big” service companies. As with many things on social media, it’s …
How to Get Your Team to Encourage The Leader
Leading a small business can be a pretty thankless job at times. And that’s too bad. Because leaders need praise too! Leader’s need to hear “Good job!” Encouragement …
