Jack Arnold Update 4
In this podcast, we’re connecting again with Jack Arnold, owner of Arnold Electric Services in Chicago, Illinois. Jack has been working with Service Excellence Training since December 2017. We’ve done …
growth
3 Keys to a Great Internship
Hi, my name is Caleb Mayfield and I am apprenticing at Service Excellence Training in Buda, Texas. I am here to learn all I can about the business side of things. I’m writing this blog specifically to …
(VIDEO) The 4 in 1 Goal Setting Method
Today’s video blog is all about goal setting. I think this is an exceptionally good video on goal setting. It’s one that will be impactful for you, your family, and your team members. In this 10 …
3 Reasons Business Owners Hate Budgeting
Budgeting is a vital part of owning any business, but for many that are outside of the financial industry, it can be viewed negatively. The pressure and confusion of making a budget for your family …
Jack’s Journey – A Success Story in the Making
Jack Arnold owns Arnold Electrical Services in Chicago, Illinois. Jack is like many small business owners in the trade. He started his own business because he, “could do it better than the guy …
What is the Power of PACT 12?
Okay, you have seen or heard of PACT 12 by now. Already some of you have formed your own opinion about PACT 12 and Service Excellence Training. Many of you know our team to be one of the best in …
Why You Must Celebrate When You Are Small
I remember the first celebration of a company milestone at SET. It happened just after we surpassed $6,900 a month in recurring revenue. That number was important because it represented the moment …
Independent Contracting Company Team Unity and Maturity
When owners, managers, technicians, CSRs, and dispatchers become an independent contracting company that centers around strong unity and continual maturity then they build a strong and successful …
The Will to Succeed in Independent Contracting
In order to grow sales and leads inside of an independent contracting company, leaders and team members must both possess passion, drive, and the will to succeed in their industry whether in HVAC, …
Growing Relationships and Retention in your HVAC Service Company
Increasing retention inside an independent contracting company comes from relationships that are built during initial company-client interaction as well as from the continued relationship that is …
Training Tools for HVAC Contractors- Mind and Heart Part 1
Leaders inside independent contracting companies want to know that when they invest time, money, and energy into providing opportunities for training that their team is getting all they can out of it. …
The HVAC Contractor’s Perspective of Retention
Retention is a two-part process inside all independent contracting companies. In order to have a strong company it is important to retain a strong company team by investing in team training and …
The Power of a Mentor inside an Independent Contracting Company
Mentorship is a complex mixture of skills in both leadership and teaching. Yet when mentors embrace the natural skills they possess and put them into action while working with a malleable mentee, …
Grow Success in your Independent Contracting Company
Effective and efficient company growth stems from these four important components: gauging growth, role-playing new skills, looking for opportunities to shine and flourish, as well as making a …
Goals and Priorities inside your Service Company
In this short video clip, Stephen Covey describes the importance of goals and priorities for company teams and how streamlining a company message sets a company up for success.
