Greg Defontes Testimonial

This is what he had to say about his experience as a tech,

“Main thing I learned is the types of people and how personalities affect my communications with them and vice versa.”

submitted in class – 12/12/13

Greg Defontes is a technician for an HVAC Independent Contracting Company called Hyde’s AC located in Indio, CA. Greg Defontes was kind enough to provide the wonderful video testimonial from above about  his experience at one of Service Excellence Training’s onsite training events. Having a training that boosts technicians confidence and skill in the field is a vitally important aspect of a successful independent contracting company.  That type of training is exactly what technician, Greg Defontes, felt that he got from his experience at this training series.  This is what he had to say about his experience as a tech,

“Main thing I learned is the types of people and how personalities affect my communications with them and vice versa.”

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Here at Service Excellence Training, we love hearing excitement and motivation from our technicians, like Greg.  The entire Service Excellence Training team is devoted to helping you and your team turn your learning into earning!