What big idea will you and your team take away from this Training Series:
“Ask the client, ‘What do you love about this system?'”
submitted in class – 3/20/13
Tren Nguyen is a technician for an HVAC Independent Contracting Company called Berkey’s Air Conditioning & Plumbing located in Southlake, TX. Tren Nguyen was kind enough to provide the wonderful video testimonial from above about his experience at Service Excellence Training’s classroom training event. This is what Tren had to say after his experience as a technician at the training series,
“I came out here to training with Terry and Todd, the guys were awesome because this training is totally different than everything else. It is set aside from everybody else because these guys were actually in the field, they were technicians, they were service guys and they actually did it all. This is a big opportunity for me to learn what I have from these guys and go back and better myself.”
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This training series fueled excitement and learning inside HVAC owners, managers, and technicians. Here at Service Excellence Training we love hearing this kind of enthusiasm and motivation from our independent contractors. When we see this type of growth and development in our new technicians, it sparks the Service Excellence Training team to work harder daily to bring you the best independent contractor training around and help you turn your learning into earning!
HVAC technician, Tren Nguyen also provided the Service Excellence Training team with insightful written answers about his experience at the training series. These statements will explain the big idea that Tren will take with him from the training series, the aspect that he liked most about the training series, and they will answer why he believes that other HVAC, plumbing, and electrical independent contractors should use Service Excellence Training to train their team and what big ideas as well as enticing aspects other independent contractors will get from attending, one of Service Excellence Training’s classroom training events:
What big idea will you and your team take away from this Training Series:
“Ask the client, ‘What do you love about this system?'”
What did you like most about this Training Series:
“Being taught by someone who has been in the field himself.”
Steven Sellars Testimonial
[…] “the rubber begins to meet the road.” In order to begin the presentation with a homeowner, a technician should be finished with the entire diagnostic, be ready to show the homeowner the findings, and be […]