Kenneth Bradley Testimonial

What big idea will you take away from this Training Series:

“Identifying different personality types and how to communicate with them effectively.”

submitted in class – 02/12/14

Kenneth Bradley is a Technician for an HVAC Independent Contracting Company called AirNow Cooling & Heating located in Millbrook, AL. Kenneth Bradley was kind enough to provide the wonderful video testimonial from above about  his experience at one of Service Excellence Training’s classroom training events. Having a training that boosts sales confidence and skill in the field is a vitally important aspect of a successful independent contracting company.  That type of training is exactly what tech, Kenneth Bradley, felt that he got from his experience at this training series.  This is what he had to say about his experience as a technician,

“Identifying different personality types  and being able to bridge my own personality across to the different personalities.”

Here at Service Excellence Training, we love hearing excitement and motivation from our techs, like Ken.  The entire Service Excellence Training team is devoted to helping you and your team turn your learning into earning!

Kenneth Bradley also provided the Service Excellence Training team with insightful written answers about his experience at our training event.  These statements will explain the big idea that Ken will take with him from the training series, the aspect that he liked most about the training series, and they will answer why he believes that other HVAC, plumbing, and electrical independent contractors should use Service Excellence Training to train their team and what big ideas as well as enticing aspects other independent contractors will get from attending, one of Service Excellence Training’s classroom training events:

What big idea will you take away from this Training Series:

“Identifying different personality types and how to communicate with them effectively.”

What did you like most about this Training Series:

“Being able to understand who you are talking with and what motivates them and irritates them.”