Chris RodriguezTestimonial

What big idea will you take away from this Training Series:

“Really understand my customer better. Correctly analyzing their needs and wants. Avoiding all of their negative triggers, really emphasizing and keying in on their positives.”

submitted in class – 9/25/13

Chris Rodriguez is a Manager for an Electrical Independent Contracting Company called ElectraMedics located in Roswell, GA. Chris Rodriguez was kind enough to provide the wonderful video testimonial from above about  his experience at one of Service Excellence Training’s classroom training events. Having a training that boosts technicians confidence and skill in the field is a vitally important aspect of a successful independent contracting company.  That type of training is exactly what manager, Chris Rodriguez, felt that he and his technicians got from there experience at this training series.  This is what he had to say about his experience as a manager,

“I did as much learning in this course in a week as I have in the 15-20 years of my entire career. It is an eye opening. When I go back, I am going to make sure that all my guys that haven’t taken the course to come back and take it.”

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Here at Service Excellence Training, we love hearing excitement and motivation from our managers, like Chris.  The entire Service Excellence Training team is devoted to helping you and your team turn your learning into earning!

Chris Rodriguez also provided the Service Excellence Training team with insightful written answers about his experience at our training event.  These statements will explain the big idea that Chris will take with him from the training series, the aspect that he liked most about the training series, and they will answer why he believes that other HVAC, plumbing, and electrical independent contractors should use Service Excellence Training to train their team and what big ideas as well as enticing aspects other independent contractors will get from attending, one of Service Excellence Training’s classroom training events:

What big idea will you take away from this Training Series:

“Really understand my customer better. Correctly analyzing their needs and wants. Avoiding all of their negative triggers, really emphasizing and keying in on their positives.”

What did you like most about this Training Series:

“The ability to properly lay out the order, the psychology, and the close of the sale. It puts it all in the proper order.”