Service Roundtable Event Questionnaire
What keeps you up at night?
Hey Service Roundtable members, this is Todd Liles with Service Excellence Training.
On February the 12th, I will be taking the stage at 2:00. I'm going to show you …
What keeps you up at night?
Hey Service Roundtable members, this is Todd Liles with Service Excellence Training.
On February the 12th, I will be taking the stage at 2:00. I'm going to show you …

Inside every HVAC, plumbing, and electrical independent contracting company there is a heavy need for a strong-shared belief in company excellence and overall confidence in the independent …
As you start off a fresh week inside your HVAC independent contracting company, it is a time for your company team to start coordinating their day, their priorities, and their tasks. It is important …
In this short video clip, Fast Company’s Scott Belsky explains that optimizing your daily routine and work plan is about growing and adding to what already works.

Jumpstarting success in sales inside independent contracting companies begins with the company team’s outlook on several important issues. In order to help your team climb the sales ladder by …

Positive company growth, team development, and success begins in the mind. When we choose to embrace outlooks and thought-processes that benefit our team and our clients then we are setting ourselves …
In this great video, Scott Belsky explains that successful people work from the intersection of three important areas in their life: their set of skill, their opportunities, and their interests.
When we realize our weaknesses, it can be tempting to put all of our focus and attention on improving our weak area. However, in this short yet informative video clip, John Maxwell, explains that we …
Becoming the best independent contracting company possible requires dedication to and pursuit of attributes that make a superior HVAC, plumbing, or electrical service company. No one that simply …
Todd Liles of Service Excellence Training answers the question “How can I increase sales my business by training with SET?” for HVAC, Plumbing, Electrical, Sales, Service, CSR, and …
Do you know how to motivate your independent contracting team?
This letter was submitted to SET by Eddie Blanchard. His Team attended The PRESS PLAY for Techs: Program March of 2012. The results below the video are 40 days after the class. 40 Days After …

Attaining goals is a daily process composed of moment-by-moment decisions. Keeping these goals alive and thriving relies on both maintaining your service company’s high standards of excellence …

Just as Aristotle stated, “you are what you repeatedly do;” your business is a product of habits established within the company team.

When we get our sites fixated on success as an “end product,” we can easily lose our focus and forget the passion, hard work and determination behind the process of success. From time to time, it is …
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