What big idea will you and your team take from this training series:

“Monthly drafts for Preferred Service Agreements.”

Submitted in class – March 21, 2012

 

Hector Gomez is an owner of an HVAC Independent Contracting Company called Freedom Air Conditioning located in Dallas, TX  Hector was kind enough to provide the Service Excellence Training team with the wonderful video testimonial from above about his experience at Service Excellence Training’s classroom training event.  Owner, Hector Gomez, had this to say after his experience at the training series, “I really like the way Terry presented everything, as far as challenging us. There were some things that he showed us that actually encouraged me to start using it, as far as service agreements and being able to use that tool.  I want to encourage all owners, that are either struggling or don’t know which way to go, I would really encourage you to get involved with the training group, they do a good job and they are good people.”

Here at Service Excellence Training, we love hearing this type of excitement and motivation from our independent contractors just like Hector, whether you’re an owner, managers, technicians, CSRs, or dispatchers.  The entire Service Excellence Training team is devoted to helping you and your team turn your learning into earning!

Hector Gomez also provided the Service Excellence Training team with some wonderful written answers about his experience at the training series.  These statements will explain the big idea that Hector will take from this training series, the aspect that Hector liked most about the training series, and they will answer the question “Why should I use Service Excellence Training to train my team?” for HVAC, Plumbing, Electrical, Sales, Service, CSR, and Dispatcher Training.

 

What big idea will you and your team take from this training series:

“Monthly drafts for Preferred Service Agreements.”

What did you like most about this training series:

“Role Playing, interacting, & cost comparison.”

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