“True Cost Calculator.”
submitted in class – 5/1/13
Fred Holcombe is an HVAC technician for an HVAC Independent Contracting Company called Harrell King Heating & Cooling located in Bainbridge, GA. Fred Holcombe was kind enough to provide the wonderful video testimonial about his experience as a technician at Service Excellence Training’s classroom training event. Like many other satisfied HVAC, plumbing, and electrical independent contractors, Fred Holcomb felt that the training series worked to give life and enhancement to what the sales process should look like inside every HVAC Independent Contracting Company. This is what Fred had to say after his experience at the training series,
“What I really liked about the class is how he taught it, that every client is different. They are not all the same and you don’t use the same script. There is never a dull moment in the class. The true cost calculator helped me a lot.”
The entire Service Excellence Training team gets excited to hear independent contractors, like Fred, get excited about their training. Here at Service Excellence Training, we love helping our managers, owners, technicians, CSRs, and dispatchers turn their learning into earning!
HVAC technician, Fred Holcombe also provided Service Excellence Training with insightful written answers about his experience at the training series. These statements explain the big idea that Fred got from this training series, the aspect that he liked most about this training series, and they will answer why he believes that other HVAC, plumbing, and electrical independent contractors should use Service Excellence Training to train their team and what big ideas as well as enticing aspects other independent contractors will get from attending, one of Service Excellence Training’s classroom training events:
“True Cost Calculator.”
“He teaches the course in a human way, not to just follow the same script with every client.”
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