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Casey Thrash Testimonial

June 2, 2013 by Todd Liles
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A man in a navy cap and red collared shirt, dressed like a typical service professional or electrician, stands facing the camera against a plain, light-colored background.
What big idea will you take away from this Training Series:

“Trying to relate to each of the different personalities.”

 

submitted in class – 5/1/13

Casey Thrash is a technician for an HVAC Independent Contracting Company called AirNow Cooling & Heating located in Millbrook, AL.  Casey Thrash was kind enough to provide the wonderful video testimonial from above about  his experience at Service Excellence Training’s classroom training event.  New technicians can vouch that it is important for training to be both engaging and useful in practical situations.  That is exactly how technician, Casey Thrash, felt about his training experience at the training series.  This is what this independent contractor had to say about his experience as a technician at the training series,

“I learned a lot in class, Terry is very good at what he does. Ready to get out in the field and use it.”

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This classroom training event fueled excitement and learning inside HVAC owners, managers, and technicians.  Here at Service Excellence Training we love hearing this kind of enthusiasm and motivation from our independent contractors.  When we see this type of growth and development in our new technicians, it sparks the Service Excellence Training team to work harder daily to bring you the best independent contractor training around and help you turn your learning into earning!

HVAC technician, Casey Thrash also provided the Service Excellence Training team with insightful written answers about his experience at the training series.  These statements will explain the big idea that Casey will take with him from the training series, the aspect that he liked most about the training series, and they will answer why he believes that other HVAC, plumbing, and electrical independent contractors should use Service Excellence Training to train their team and what big ideas as well as enticing aspects other independent contractors will get from attending, one of Service Excellence Training’s classroom training events:

What big idea will you take away from this Training Series:

“Trying to relate to each of the different personalities.”

What did you like most about this Training Series:

“Learned to look at situations different and how to handle them.”

Category: TestimonialsTag: Casey, CSRs, Dispatchers, Electrical, HVAC, HVAC independent contracting company, Independent Contractor, independent contractors, managers, owners, Plumbing, Service Excellence Training, Service Excellence Training team, Technician, technicians, The Archi-TECH, The Archi-TECH Training Series, Training, Training Series

From the Desk of Todd Liles.

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Previous Post:A man with short dark hair and a blue collared shirt stands indoors in front of a yellow wall. He looks like one of the skilled HVAC technicians ready to tackle any job.Mike Albritton Testimonial
Next Post:Steven Sellars TestimonialA middle-aged man with short graying hair, a goatee, and a blue collared shirt stands outdoors in front of trees and metal fencing. He looks like an experienced HVAC technician.

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  1. Sales Technicians and Client Personality Types | Service Excellence Training says:
    July 18, 2013 at 3:54 pm

    […] personality types is a vital skill for all technicians working in an HVAC, plumbing or electrical independent contracting company. When technicians understand that appealing to a client depends firstly upon how they like to […]

    Reply
  2. HVAC Independent Contracting Company Managers as Motivators | Service Excellence Training says:
    July 30, 2013 at 8:51 am

    […] are several essential factors when it comes to being an effective motivator inside an HVAC, plumbing, or electrical independent contracting company.  Over the next two weeks, we will […]

    Reply
  3. Systems and Processes in an Independent Contracting Company | Service Excellence Training says:
    August 7, 2013 at 7:35 am

    […] that time of year again! This is the best time to reflect on the previous independent contracting company business year and focus ahead on the upcoming year.  It’s the perfect time to put together your […]

    Reply

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