Thinking through the words and questions that we use in daily life is important from a personal perspective as well as from a professional perspective in an HVAC, plumbing, or electrical independent contracting company.  It is always important for HVAC, electrical, and plumbing technicians inside an independent contracting company to remember the power of words within the sales process.  When an HVAC, electrical, or plumbing independent contracting company team leader make a point to use effective words and questions during their sales process then they create success, service excellence and a positive client perspective.

When leaders inside an HVAC, plumbing, or electrical independent contracting company work to make their words count and their questions count then success can be reached inside an independent contracting company team.  The sales process inside an HVAC, plumbing, or electrical independent contracting company team should work to bring success to an independent contracting company team and their leaders.  Sales is all about words and questions so all members of an HVAC, plumbing, or electrical independent contracting company team should embrace the importance of words and questions.

In this short video, Jeffrey Gitomer explains the two most important words to remember during the sales process.  Focusing on the importance of these two words can lead you to success and help you make the sale inside your HVAC, plumbing, or electrical independent contracting company.  Have a great week inside your independent contracting company team. Here at Service Excellence Training, we love to help independent contracting company teams in the industries of HVAC, plumbing, or electrical reach success!

-Resource curated by Whitney Stewart of Service Excellence Training.

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