THE 3 CRITICAL “DON’TS” OF AN INTERVIEW
There is a bad case of poor interviews in our industry. My clients have told me some shocking interview stories. Like the plumber that was smoking as he walked into the building. Or, the hvac tech …
Plumbing Company
7 confidence boosters your team desperately needs
Do you have low confidence? Or, do you have a team member that is suffering from low confidence? Low confidence is a killer to success. The emotional and financial impact of low confidence tends to …
Episode 24 – How Google and Steve’s Plumbing Leads Their Team Members to Success
Google is an amazing company, and has some amazing strategies for growth. The primary reason they have been able to grow is because they have a great culture of leadership. In this episode, we unpack …
How to Fix a Plumbing Company Tagline with Low Self-Esteem
Self-deprecation is a tool used by people with low self-esteem. The idea is, “Join the laugh by being part of it.” When a plumbing company falls into this trap of reflecting …
Jonathan Yelitz Testimony
What big idea will you take away from this Training Series:
"Set more written goals for myself."
What did you like most about this Training Series:
"Had strong moral and faith based …
Richard McCain Testimonial
What big idea will you take away from this Training Series:
"Understanding profiles that everyone falls under and how to effectively communicate with everyone."
What did you like most about this …
Dominic Flores Testimonial
What big idea will you take away from this Training Series:
"Settling anxieties with the client in a better way."
What did you like most about this Training Series:
"Understanding qualities …
Eric Huffman Testimonial
What big idea will you take away from this Training Series:
"Family is more important than I have been giving credit for. I need to focus a lot more on spending time with the wife and kids. Thank …
Jason Sunkel Testimonial
What big idea will you take away from this Training Series:
"Building trust with the customer and exceeding their expectations."
What did you like most about this Training Series:
"Open …
Leland Foley Testimonial
What big idea will you take away from this Training Series:
"Adjusting my sales presentation to cater to the customer's personality to help build a better level of trust."
What did you like most …
8 Warning Signs a Tech is About to Quit
Have you had a tech quit at the worst time? Let me ask it another way, “Have you ever been the tech to quit?” There are always plenty of warning signs that a tech is about to quit his …
Steven Sellar Testimonial
What big idea will you and your team take away from this Training Series:
"Relationship building is key to laying the foundation."
Mike Adamson Testimonial
What big idea will you and your team take away from this Training Series:
"Settle client's anxieties."
Patrick Lee Testimonial
What did you like most about this Training Series:
"How passionate our instructor is about the material, and he uses it in his own business."
How to Sell to the Defensive Homeowner
Within about 2 minutes the homeowner began to put up his defenses:
"I'll tell you right now, I do not want a new toilet. Just repair this one."
That type of statement sounds like one that has …
$1.1 to $1.75 Million – The 2 Year Results Report on Royal Plumbing
Royal Plumbing has been part of our Accountability Program for the last 2 years. In that time, they have grown from 1.1 Million Dollars in Residential Plumbing to 1.75 Million.
There is no doubt …
How plumbing helped Ed O’Connell overcome adversity – a SRT Event Update
Ed O’Connell is the owner of a Plumbing Company is the San Francisco area. Ed shared one of those stories that is hard to listen to. The things he went through in his early years would have killed …
Michelle Johnson Testimonial
Big Idea: "Communication/motivations with personality types."
Liked Most: "Communication info on personalities."
