Sales Shaming
“You’re a salesman. You’re NOT a tech! I’m a tech. A real tech is never a salesman.” Sales shaming. It’s what happens to a tech …
communication
Effectively Listening and Speaking in HVAC Independent Contracting Companies
Of all of the important life skills and HVAC independent contracting skills that we can work to achieve, listening effectively is the proficiency that can bring the most amazing and rewarding results …
Communication and Connection in an Independent Contracting Company
In this great video clip, John Maxwell explains that while communication is important, what really sets us apart as influential people is our ability to connect with other people.
Body Language and your HVAC Independent Contracting Team
Body language and nonverbal communication is a “language” that is “spoken” by all people whether they realized it or not. Learning to understand body language and respond nonverbally has several …
Exploring the Paperwork Trail in an Air Conditioning Contracting Company
Successful and efficient Air Conditioning independent contracting companies will vouch for the power of effective paperwork. Much like signs and directions that point explorers in the right direction …
Positive Body Language inside Independent Contracting Companies
Learning to use positive body language is an important part of improving communications skills, especially for those working in independent contracting companies in the industry of HVAC, plumbing, or …
The Power is HOW you say it in the Independent Contracting World
Developing, growing, and managing communication skills is important for team members that work inside of an independent contracting company in the industries of HVAC, plumbing, and electrical.
Part 2: Taking your Service Company Beyond Good-Listening and Questioning Skills
“If you spend more time asking appropriate questions rather than giving answers or opinions, your listening skill will increase.” –Brian Koslow (President and CEO of …
Communication in HVAC Independent Contracting Companies
Stephen Covey explains in this short video a simple technique that can be used during any type of team meetings within an independent contracting company.
Building Service Excellence with Paperwork
Paperwork is a major part of the internal structure that gives an independent contracting company its shape, stability, and promotion of service excellence. In the industries of HVAC, plumbing and …
