Do you ever stop to think, “How can this client not want what I’m recommending?” It’s an interesting question, isn’t it? Sometimes the best-looking solutions have little to no value for your client …
If you aren’t using a “stoplight” checklist on every call, you’re compromising your customer’s comfort, health, safety, and efficiency. You are also leaving a significant …
You are going to have to work with irate women. It is part of the service business. You can’t make it through your career without coming face-to-face with at least one woman that wants to do …