Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the…
Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. We are joined today by Greg McAfee, owner of McAfee Heating and Air in Dayton, Ohio. In this episode, Greg discusses his beginnings in the business and struggles he has endured since. He discusses his personal kryptonite, impatience, and how it has both helped and hindered him. McAfee also talks about the importance of thinking outside the box and finding unique ways to serve customers. Tune to hear how, like Greg, you can Ignite the Power Within!
Check-in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!
Go out and Ignite the Power Within!In today’s episode of Windshield Time, Chris and James talk about the importance of controlling the environment with the client.…
In today's episode of Windshield Time, Chris and James talk about the importance of controlling the environment with the client. This is done in large part by properly managing the image you put on display when entering a home. Make sure to bring that credibility in the door with you, you won't find it there! Tune in to hear more about this topic today! Want to talk more on this subject with Chris or James? Feel free to use their contacts below! Chris Elmore: 254-733-7109 or [email protected] James Walker: 254-230-5266 or [email protected] Go out and Ignite the Power Within!
Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in…
Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. We are joined today by Matt Benton, owner of Real Time Marketing. Matt discusses deep concepts such as the value of domains that generate trust and leads and the danger of blindly boosting your marketing with more money. We even get a look into Matt's past and how he fought his way to where he is today. Tune in to hear how you, like Matt, can Ignite the Power Within!
Check-in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!
Go out and Ignite the Power Within!In today’s episode of Windshield Time, Chris and James discuss the psychology of the service call. The conversation ranges from…
In today's episode of Windshield Time, Chris and James discuss the psychology of the service call. The conversation ranges from talking about the difference between a fun buy and a forced buy, to understanding the customer's emotional state and providing a positive experience in both scenarios. Tune in to hear more! Go out and Ignite the Power Within!
Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the…
Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. Ken Goodrich joins the Firestarter today to talk about 2024 and how you as an owner can begin planning for the year ahead. Tune in to hear how you, like Ken, can Ignite the Power Within!
Check-in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!
Go out and Ignite the Power Within!Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the…
Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. Special guests Bryan Eisenberg and Ryan Chute join Todd today as they roleplay through three different scenarios Bryan has encountered with contractors, and how the problems he faced can be remedied. Tune in to hear how you, like Bryan and Ryan, can Ignite the Power Within!
Check-in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!
Go out and Ignite the Power Within!Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the…
Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. The Firestarter takes a turn today, as our host takes the hot seat and tells the story of a negative little ant and the impact he has on his colony. Tune in to hear how you can Ignite the Power Within!
Check-in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!
Go out and Ignite the Power Within!In today’s Windshield Time, Chris and James are joined by special guest Joe Person, the newest member of the Service…
In today's Windshield Time, Chris and James are joined by special guest Joe Person, the newest member of the Service Excellence team! Joe isn't actually new though, as he has spent many years with the company in the past and is welcomed back with open arms. Check out this episode to hear the guys catch up and get your first glimpse of our new Inside Salesperson!
Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the…
Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. Michael Greene, co-owner of Bobby Greene Plumbing, joins us today from Shreveport, Louisiana. In this episode, we take a deep look at his company's history, the legacy that his grandfather left behind, and how Michael and his brother intend to push it into the future while growing a lasting business. Tune in to hear how you, like Michael, can Ignite the Power Within!
Check-in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!
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